Sara Courneya
Umatilla,FL
Summary
Dynamic professional with extensive experience at Fox Automotive, excelling in customer service and office administration. Proven ability to enhance operational efficiency through effective scheduling and organization. Recognized for strong verbal communication skills and maintaining confidentiality, while fostering positive relationships with clients and colleagues alike. Adaptable and committed to delivering exceptional results.
I also have experience with special needs adults and children. My step brother I grew up with has special needs as well as my brother in law who also has mental health issues that require alot of patience and understanding while redirecting in certain situations. I was tasked with giving medication, meals, as well as doing activities, and keeping close watch. Currently I have young kids I watch on occasion with special needs also.
Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.
Overview
19
19
years of professional experience
Work History
Secretary/ Uhaul Representitive
Fox Automotive
08.2025 - Current
- Managed scheduling and coordination of appointments for service department.
- Assisted in maintaining organized filing system for customer records and service documentation.
- Processed incoming calls and directed inquiries to appropriate personnel efficiently.
- Supported administrative tasks, including data entry and report generation, enhancing operational flow.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained inventory of office supplies, ordering as needed to ensure uninterrupted workflow.
- Answered multi-line phone system and enthusiastically greeted callers.
Server, Cashier, Cook, Shift Leader
Old Crow Bbq
10.2021 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Supervised daily operations, ensuring adherence to company policies and industry regulations.
- Managed and motivated employees to be productive and engaged in work.
Server, Cashier
Perkins
03.2007 - 02.2020
- Provided exceptional customer service, ensuring satisfaction and repeat patronage.
- Managed multiple tables efficiently, prioritizing guest needs and maintaining a positive dining experience.
- Collaborated with kitchen staff to facilitate timely food delivery and resolve order discrepancies.
- Trained new servers on menu items, service techniques, and restaurant policies to ensure consistency in quality.
- Developed relationships with regular customers, fostering loyalty through personalized service experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Eustis High
Eustis, FLSkills
- Customer service
- Verbal and written communication
- Office administration
- Organization
Timeline
Secretary/ Uhaul Representitive
Fox Automotive
08.2025 - Current
Server, Cashier, Cook, Shift Leader
Old Crow Bbq
10.2021 - 08.2025
Server, Cashier
Perkins
03.2007 - 02.2020
High School Diploma -
Eustis High