SARA CREAR
Rockford,IL
Summary
I have been in property management since December, 1999. I have worked at two properties and started as a leasing consultant eventually working my way up to property manager in 2004. My focus is on team members, resident satisfaction, and keeping occupancy to the standards of ownership. My personality in property management is outgoing, people oriented, and persuasive. I am informal, tolerant of uncertainty in changes, and flexible. I look forward to continuing my role in multi-family housing and establish new relationships.
Overview
25
25
years of professional experience
Work History
Community Manager
Dsi Real Estate Group
03.2023 - 12.2024
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Property Manager
Mills Properties
10.2007 - 03.2023
- Responsible for a 804 unit property with 17 employees
- Responsible for keeping the yearly budget in line with NOI according to ownership
- Weekly walks of all vacant apartments to ensure quality
- Performing quarterly reviews with all team members including team huddles
- Completed numerous classes through the SLAA and yearly classes through Mills
- Worked with Capex to provide updates to the property
- Provided weekly market surveys
- In charge of hiring all employees
- Great vendor report to enhance turnover needs and receive bids for property
- Performed property walks with refi and bank visits
Leasing/Assistant/Property Manager
Mullenix Properties and Bayshore Management
12.1999 - 04.2007
- Showing the property and amenities to potential residents
- Sending out renewal offers monthly
- Collecting rent and ensuring the delinquency process
- Worked through an entire renovation of the property
- In charge of hiring all employees
- Ensure that occupancy met standards of ownership
- Monthly resident events
- Great report with vendors to ensure turnover needs of the property
Education
Court Reporting
AIC Business College
Davenport, Iowa08.1993
High School Diploma - undefined
Polo Community High School
Polo, Illinois05.1992
Skills
- Daily use of many websites including Yardi, CRM, Satisfacts, and Realpage
- Provided mentoring and assistant to not only the team that was under me but also team members at other properties
Accomplishments
- Mills excellence award
- Leasing performance award
- Rising star award SLAA
- Office Team of the Year
Timeline
Community Manager
Dsi Real Estate Group
03.2023 - 12.2024
Property Manager
Mills Properties
10.2007 - 03.2023
Leasing/Assistant/Property Manager
Mullenix Properties and Bayshore Management
12.1999 - 04.2007
Court Reporting
AIC Business College
High School Diploma - undefined
Polo Community High School
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