Sara Crowder
Summary
Driven Certified Professional Coder from Atrium Health, adept in HIPAA compliance and EMR systems, significantly enhanced coding accuracy and efficiency. Leveraged expertise in medical terminology and diagnostic coding to reduce claim denials, streamline billing processes, and foster interdisciplinary collaboration. Demonstrated strong medical ethics and effective communication, contributing to improved revenue cycle management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Professional Coder
Atrium Health
Charlotte, NC
09.2009 - Current
- Maintained strict confidentiality by adhering to HIPAA guidelines and ensuring sensitive patient information was protected at all times.
- Managed high-volume workloads effectively by prioritizing tasks according to urgency and importance while maintaining strict attention to detail.
- Conducted thorough research on complex cases, applying advanced knowledge of medical terminology, anatomy, physiology, and pharmacology to accurately assign codes as needed.
- Identified opportunities for process improvement, leading to a more efficient workflow within the coding department.
- Served as a reliable resource for both clinical teams and administrative staff by offering expert advice on proper code selection based on diagnosis or treatment specifics provided in the documentation received.
- Participated in regular performance evaluations and provided constructive feedback for continuous improvement within the team.
- Optimized revenue cycle management with timely and precise code assignment for various medical procedures.
- Reduced claim denials by attentively reviewing medical records and addressing discrepancies prior to submission.
- Coordinated with other departments to address any discrepancies or issues arising from billing-related matters promptly and professionally.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance with all relevant guidelines and legislation.
- Collaborated with medical staff to ensure accurate documentation and appropriate coding practices were followed.
- Streamlined billing processes for improved efficiency and reduced errors in claims submissions.
- Contributed to interdisciplinary team meetings, offering valuable insights into optimizing patient care from a coding perspective.
- Enhanced coding accuracy by implementing quality assurance checks and conducting regular audits.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Verified signatures and checked medical charts for accuracy and completion.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Generated reports to identify coding trends and discrepancies.
- Followed up with medical staff regarding missing information in patient records.
- Assisted in preparation of medical reports for external parties.
- Transcribed and entered patient medical information into electronic medical records systems.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Verified accuracy of patient information in medical records.
- Input data into computer programs and filing systems.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
Education
Certification - Peer Support Training
Camino
05.2024
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ03.2016
Skills
- Charge Entry Competence
- EMR Systems
- 3M Encoder
- CPT coding knowledge
- ICD-10 Proficiency
- HIPAA compliance awareness
- Diagnostic Coding Accuracy
- Medical Terminology Familiarity
- Documentation Review Expertise
- Electronic health records navigation
- Inpatient coding experience
- WRAP Training
- Documenting proficiency
- Strong Medical Ethics
- Medical Coding Expertise
- Clinical Documentation Improvement
- Surgical Coding Experience
- Denial Management Strategies
- Procedural Coding Precision
- Ambulatory Surgery Center Coding
- Regulatory Guidelines Adherence
- Obstetrics and Gynecology Coding
- Pediatric Coding Familiarity
- E and M Coding Proficiency
- Telehealth Coding Experience
- Appeals Submission Techniques
- Modifiers Application Expertise
- Clinical Documentation
- Training and mentoring
- Data Entry
- Proficiency in Epic
- Proficiency in EncoderPro
- Continuing education
- WRAP Training
- Documentation Expertise
- Cultural Awareness
- Motivational Interviewing
- Professional Ethics
Accomplishments
Achieved Certification in Peer Support Training with top honors from Instructors as well as Peers. Strong Ethical and Moral guides. WRAP proficient with strong documentation skills. Individual focused whole life improvement. Strong support centered relationships. Creating and maintaining strong recovery guided environment.
Affiliations
- NAMI
- National Center for PTSD
- NAPS
- Homeless Veterans
- Vet Center
Certification
- Peer Support Specialist, Camino - May 2024
- CPC - Certified Professional Coder
Timeline
Certified Professional Coder
Atrium Health
09.2009 - Current
Certification - Peer Support Training
Camino
Bachelor of Science - Business Management
University of Phoenix