Sara Dalton
Wichita,KS
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Aircraft Sheet Metal Mechanic
Spirit Aerosystems
Wichita, KS
04.2023 - Current
- Achieve consistent upkeep and tidiness.
- Fabricate structural assemblies using riveting equipment, hand tools, and power tools.
- Review specifications and blueprints to understand proper techniques for maintaining aircraft integrity and functionality.
- Drill holes into sheets of metals for installation purposes.
- Set up and fabricate complex mechanical assemblies using oral and written instructions from supervisor, reading technical documentation and collaborating with team members.
- Install sheet metal components such as skins, bulkheads, frames, stringers, ribs and spars.
- Adhere to established safety protocols to ensure a secure work environment.
- Collaborate with engineers and planners to ensure proper assembly and adherence to procedures.
Delivery Driver
FedEx Ground
Wichita, KS
04.2020 - 12.2023
- Manage and loade trucks/vans.
- Manage several resources simultaneously to enhance performance.
- Maintain high levels of customer satisfaction consistently.
- Lift/carry up to 150lbs daily.
- Achieve a delivery accuracy rate of 98% or higher.
- Verify accuracy of items loaded onto truck against shipping documents.
- Utilize GPS and maps for efficient route planning.
Environmental Services
Wesley Woodlawn and ER
Wichita, KS
01.2016 - 04.2020
- Load and organize the service cart.
- Maintain equipment hygiene standards while reporting necessary repairs to management.
- Handle hazardous waste collection, and ensure its transport in secure, sealed containers for sterilization.
- Handle both clean and soiled linen efficiently.
- Ensure proper record-keeping for all documents pertaining to environmental services activities.
- Keep business entrances clean, tidy, and professional in appearance.
- Check stock levels of all cleaning products regularly to ensure an adequate supply is available.
Nail Technician
Deluxe Nails and Organic Spa
Wichita, KS
04.2012 - 03.2017
- Maintain hygienic conditions of implements and work areas in line with state standards.
- Adapt quickly and perform well amidst rapidly changing tasks.
- Utilize customer feedback to improve the services offered at the salon.
- Perform administrative duties, such as scheduling appointments and taking payments from customers.
- Perform filing, buffing, polishing, trimming, cuticle removal, and application of artificial nails as requested by customers.
- Demonstrate knowledge of all products and services offered in the salon.
- Promote additional services to existing clients in order to increase revenue.
- Maintain updated knowledge through continuing education and advanced training.
Education
Cosmetology - Nail Technology
Victoria's School of Nail Technology
Wichita, KS12.2012
Skills
- Skilled in Microsoft Office Applications
- Proficient in Hand Tool Usage
- Customer Engagement
- Efficient Record Keeping
- Inventory Management
- Client Relationship Management
- Efficient Typing Ability
Certification
- Cosmetology License
References
References available upon request.
Timeline
Aircraft Sheet Metal Mechanic
Spirit Aerosystems
04.2023 - Current
Delivery Driver
FedEx Ground
04.2020 - 12.2023
Environmental Services
Wesley Woodlawn and ER
01.2016 - 04.2020
Nail Technician
Deluxe Nails and Organic Spa
04.2012 - 03.2017
- Cosmetology License
Cosmetology - Nail Technology
Victoria's School of Nail Technology
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