Sara Delgado
Miami ,United States
Summary
Social Services Coordinator, looking for a challenging career emphasizing personal growth & professional achievement where I may utilize my skills and experience.
bilingual individual with demonstrated leadership and strong development skills.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
5
5
Certifications
Work History
Social Services Coordinator
Conviva Care Solutions
07.2023 - Current
- Identified community resources to support clients and patients with Medicare and Health Plans and Part-A & B
- Cultivated positive, trusting relationships with clients and patient's promote providers and medical center for effective coordination.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate benefits and needs.
- Identified which benefits every individual needs wether its Food Stamps, Medicaid, MSP, QMB or Disability along with SSA or SS I, SSDI. Appeal depending on case scenarios.
- Citizenship, Permanent Resident Card, N565.
- Worked along side Care Coaches to help individual with the Elderly Affairs Programs.
Community Resource Coordinator
American Pace- Access Fl.
05.2016 - 07.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Assisted clients in accessing services and benefits by providing education and information about community resources.
- Assisted clients with snap programs welfare, cash food stamps medicaid, refugee Assistant ddd-Medicaid, SSI, SSA, Unemployment , child-support , section-8 immigration, elderly affairs, hands-program, health insurance. Medicare Q& B & MSP.
- Promoted medicare and medicaid and other insurance health plans for enrollments.
- Referred families to shelters, legal resources and educational programs.
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
Administrative Assistant
High & Low Service And Repair
06.2011 - 01.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Processed invoices and expenses using Invoice Simple to facilitate on-time payment.
Insurance Verification & Front Desk
Pelaez & Apollon Md. LlC,
10.2008 - 05.2010
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Communicated verification and authorization status updates with different hospitals department's to facilitate decision-making for patient admissions and insurance coverage.
- Verified client information by analyzing existing evidence on file.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
Administrative Assistant
R & R Service Repair
11.2002 - 08.2008
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Processed invoices and expenses using Invoice Simple to facilitate on-time payment.
Case Processing Analyst
State Attorney's Office
02.2001 - 10.2002
- Generated reports detailing findings and recommendations.
- Locate absent parent custodial and none custodial for the child support enforcement.
- Assist with information in the snap programs report fraud cases.
- Monitored cases for support order compliance and made adjustments.
- Explained policies, procedures and instructions to parents.
- Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
- Documented data and completed accurate updates to case records.
- Evaluated income and expense data of non-custodial parents to determine support capability.
- Performed case management tasks to enforce court-ordered child support obligations.
Education
No Degree - 220- General Lines
Miami Dade
High School Diploma -
Cornerstone Christian Academy
High School Diploma -
Christian Cornerstone
Peachtree CornersImmigration
Immigration Institute of Fl.
Miami, Fl.No Degree - Immigration
International Education Institute
07.2023
Skills
- Community Resource Information
- Community Referrals
- Local Government Help
- Community Service Programs
- Government Agency Guidelines
- TANF Program
- Food Stamps, Medicaid Waiver , Msp
- Alliance for the Elderly Affairs
- Team Leadership Abilities
- Immigration
Certification
Hipaa for Healthcare
Hipaa for Business Associates
Hipaa Compliance
Fraud , Waste and Abuse
Dcf- Hhs Modules - I, II, III, IIII
Dcf- Civil Rights
Dcf- Security Awareness
Dcf- Hipaa
Immigration- Defensive & Affirmative Asylum
Immigration- Cuban Adjust
Immigration- Forms Preparer
Languages
Spanish
Full Professional
English
Full Professional
Skills
- Social Services
- Member Services
- Disability
- Unemployment
References
Julie Gonzalez
Phone- 954-629-8862
Liliana Gonzalez
Phone-954-549-4718
Fatima Aponte
Phone- 786-266-4343
Fatima Gutierrez
Phone- 786-216-9050
Timeline
Social Services Coordinator
Conviva Care Solutions
07.2023 - Current
Community Resource Coordinator
American Pace- Access Fl.
05.2016 - 07.2023
Administrative Assistant
High & Low Service And Repair
06.2011 - 01.2014
Insurance Verification & Front Desk
Pelaez & Apollon Md. LlC,
10.2008 - 05.2010
Administrative Assistant
R & R Service Repair
11.2002 - 08.2008
Case Processing Analyst
State Attorney's Office
02.2001 - 10.2002
High School Diploma -
Cornerstone Christian Academy
No Degree - Immigration
International Education Institute
No Degree - 220- General Lines
Miami Dade
High School Diploma -
Christian Cornerstone
Immigration
Immigration Institute of Fl.
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