Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sara Devnew

Simpsonville,SC

Summary

Excelled in cross-functional team collaboration, achieving significant process improvements and data management optimizations. Skilled in transforming challenges into actionable solutions through analytical thinking, experience, and pattern recognition, while demonstrating a commitment to integrity and continuous improvement.

As an Operations Analyst, I've learned a great deal of automation techniques and methods to enhance efficiency using SQL, Alteryx, and Python. Prior to that, my time at Charter has involved extensive project tracking, detail oriented documentation, and reporting with a focus on Field Ops, Business Planning, Maintenance, or Construction, at different periods. Having started in Dispatch, and moved from Field Ops to Business Planning and Analytics, I've seen the business from a variety of perspectives and worked with numerous departments. I believe this allows me to think outside the box when needed, and provide insight of downstream effects that otherwise may have been overlooked. I'm intimately familiar with some of the historical challenges in AL/ GA in particular, and hope to be able to assist with this latest transition in any way I can.

Overview

16
16
years of professional experience

Work History

Regional Operations Analyst

Charter Spectrum
08.2016 - Current
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Queried databases for information needed for report processing.
  • Identified and resolved problems through root cause analysis and research.

Operations Analyst

Charter Spectrum
08.2013 - 07.2016
  • Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
  • Optimized operational efficiency by analyzing and streamlining processes.
  • Improved team productivity by implementing effective workflow strategies and time management techniques.
  • Created custom reports and visualizations to support decision-making processes.
  • Enhanced data accuracy through meticulous attention to detail in data management tasks.

Administrative Coordinator

Charter Spectrum
04.2012 - 08.2013
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Assisted management with special projects to complete all tasks by deadlines.
  • Prepared detailed documents and reports in adherence administrative processes.

Plant Assistant

Charter Spectrum
07.2008 - 04.2012
  • Reduced environmental impact by adhering to company''s sustainability policies and supporting waste reduction initiatives during daily operations.
  • Maintained a safe working environment through regular inspections, enforcing safety protocols, and addressing potential hazards.
  • Increased overall plant performance with proactive troubleshooting and swift resolution of technical issues.
  • Contributed to cost-saving measures by identifying wasteful practices and implementing more efficient procedures.

Education

University of Montevallo
Montevallo, AL

Skills

  • SQL server and vantage/ billing queries (Benthic Golden)
  • Alteryx
  • Tableau
  • Python
  • Analytical Thinking
  • All Microsoft Applications

Affiliations

  • • Treasurer for the Society for Cable Telecommunications Engineers

Timeline

Regional Operations Analyst

Charter Spectrum
08.2016 - Current

Operations Analyst

Charter Spectrum
08.2013 - 07.2016

Administrative Coordinator

Charter Spectrum
04.2012 - 08.2013

Plant Assistant

Charter Spectrum
07.2008 - 04.2012

University of Montevallo
Sara Devnew