Sara Dinkheller
Springfield,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Customer Care Specialist
G Street Intergrated Health
Springfield, OR
10.2024 - 05.2025
- Created detailed documentation of all customer interactions and transactions.
- Collected deposits or payments and arranged for billing.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Verified insurance information prior to appointment booking.
- Generated daily reports on the number of booked, canceled, rescheduled appointments.
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
Childcare Provider
Tammy Provost
Springfield, OR
08.2022 - 12.2022
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals and naps.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
Childcare Provider
Neverland Nursery
Springfield, OR
07.2019 - 09.2021
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals and naps.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
Owner /Managing Director
Dinkheller Daycare
Cedar City , UT
08.2005 - 10.2019
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Maintained relationships with existing clients by providing superior customer service.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals and naps.
- Observed children's behavior and development, communicate information with parents.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Encouraged positive interactions between children by providing supervision at all times.
- Monitored children's progress through ongoing assessments of their abilities and interests.
- Developed positive relationships with families by communicating regularly about their child's development.
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Helped develop motor skills through active playtime activities like running, jumping.
- Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Assisted children in development of social, communication and problem-solving skills.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Education
National Accredited CDA - Childcare
National CDA
Cedar City , UT01-2010
Skills
- Lesson Plan Development
- Meal Preparation
- Housekeeping
- Activity Planning
- Child Supervision
- Group leadership
- Personal Hygiene Assistance
- Curriculum Planning
- Recordkeeping requirements
- Behavior management techniques
- Child Development
- Group management
- Child development knowledge
- Early Childhood Education
- Dietary Requirements
- Interpersonal Relationships
- CPR training
Timeline
Customer Care Specialist
G Street Intergrated Health
10.2024 - 05.2025
Childcare Provider
Tammy Provost
08.2022 - 12.2022
Childcare Provider
Neverland Nursery
07.2019 - 09.2021
Owner /Managing Director
Dinkheller Daycare
08.2005 - 10.2019
National Accredited CDA - Childcare
National CDA
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