Sara DiVito
Pleasant Prairie,WI
Summary
Dedicated, detail-oriented and quick learner with over 7 years of supervisory level Accounts Receivable, Credit, Collections and Financial Services experience seeking a position to utilize proficient business acumen, exceptional knowledge of Accounts Receivables, Credit and Collections and drive to improve organizational efficiency and profitability. Highly skilled and knowledgeable of customer service, accounts receivable, and collection procedures due to over 17 years direct experience and educational background including a Bachelors Degree in Communications and a minor in Spanish along with several certifying classes/seminars in the credit field including NACM. Successful in managing a staff of (7) employees and a collections portfolio over $60M.
Overview
19
19
years of professional experience
Work History
Retail/Foodservice Channel Financial Manager
Insinkerator
05.2017 - 05.2024
- Manage team of 7 collectors/AR specialist in a professional, courteous manner utilizing interpersonal skills to provide motivation and conduct team development resulting in increased employee satisfaction and retention.
- Manage accounts receivable workload by arranging, assigning and overseeing completion of all work within Collections team and providing assistance with account escalations.
- Providing new account analysis through analyzing and interpreting commercial credit reports and financial statements
- Reviewed and approved or denied credit applications to keep organization profitable by making informed lending decisions.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Managed high volumes of financial activity in fast-paced, risk-based corporate environment.
- Regularly provide suggestions, reviews and implementation feedback in an effort to improve processes to increase effectiveness of operations.
- Successfully created method for forecasting cash and consistently collected within 1% of forecast monthly.
- Slashed aged receivables over 30 days by 63% and maintained.
- Implemented procedures that brought customer deductions of over $2M over 30 days to under 200K and consistently maintaining lower numbers.
- Assist in preparing accounts receivable module for month-end close of revenue accounts.
- Contributed to development of new collection policies and procedures as part of continuous improvement initiatives within AR department.
- Meticulously monitored debt collection, account reconciliations, net bad debt reduction, invoice resolution, and accounts receivables to ensure accurate and timely records.
Senior Credit/AR Analyst
Pfizer
01.2015 - 06.2016
- Follow up on any issues with accounts.
- Reduced aged receivables by 40% with portfolio.
- Supported sales team efforts by validating sales orders for proper pricing, discounts, terms, and credit approval prior to processing invoices.
- Reduced delinquent accounts by consistently following up on past-due invoices and establishing payment plans with clients.
- Continual development of process and implementation documentation for all functions in Accounts Receivable area.
- Oversee monthly distribution of Accounts Receivable and Financial reports.
- Review and advise on collectability.
- Work with departments on Accounts Receivable aging and escalate past due items appropriately.
- Oversee issuance of follow-up invoices and collection efforts.
- Perform monthly reconciliations and/or review of reconciliations of accounts within my portfolio.
Credit Analyst
Hospira Worldwide
05.2010 - 01.2015
- Analyzed and reviewed accounts for accuracy, supported collections and accounts receivable activities including credits, rebills, and accounts receivable past due forecasting.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
- Improved overall portfolio quality by reducing aged receivables in over 30 bucket by 65%, conducting regular reviews of existing accounts and recommending appropriate actions.
Credit and Collections Representative
Hospira
10.2005 - 05.2010
- Managed high account balance portfolio of $4M.
- Demonstrated adept business acumen as well as analytical and pragmatic thinking skills in management of accounts receivable to promote organizational efficiency and maintain solvency.
- Maintained professional, courteous and approachable demeanor as collector in all direct customer service, customer escalation resolution and peer training to encourage inquiry and ensure all questions were addressed to promote satisfaction and positive organizational reputation.
Education
Bachelor of Arts - Mass Communications
Carthage College
Kenosha, WISkills
- Financial Statement Analysis
- Strong Organizational Skills
- Effective Time Management
- Financial Reporting
- Financial Statement Analysis
- Microsoft Office including Excel V-lookup and pivot tables
- Cash Forecasting
- Intercompany Billing(s) creation
- Account Reconciliation
- Policy and Procedure Modification
- New Employee Training/Staff Management
- Credit and Collections
- Audit Support
- Self Motivation
- Team Leadership
- Accounts Receivable
- Month End Closing Tasks
- Cash Application
- SAP and Oracle Experience
- Root Cause Analysis-Deduction Analysis
Timeline
Retail/Foodservice Channel Financial Manager
Insinkerator
05.2017 - 05.2024
Senior Credit/AR Analyst
Pfizer
01.2015 - 06.2016
Credit Analyst
Hospira Worldwide
05.2010 - 01.2015
Credit and Collections Representative
Hospira
10.2005 - 05.2010
Bachelor of Arts - Mass Communications
Carthage College
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