Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Sara Dowdy

Sara Dowdy

Stockton,Ca

Summary

My name is Sara Dowdy. I am currently looking for a new employment opportunity in customer service. I enjoy working with people and feel I have excellent customer service skills. I possess a current California Class C driver's license and have reliable transportation I am available Sunday through Saturday anytime. Customer contact and assistance is a key skill of mine. I build positive encounters with each interaction. I have received several customer service compliments when surveys are received. I want to be part of your team and provide memorable positive experiences.

Overview

17
17
years of professional experience

Work History

Councilor, Coffee Shop Manager, Admin Assistant

Parents By Choice
Stockton, California
08.2020 - Current
  • Developed and implemented innovative programs to promote positive mental health among youth in the community.
  • Provided crisis intervention services for those experiencing acute psychological distress.
  • Collaborated with local schools, churches, and non-profit organizations to provide additional resources to clients.
  • Assisted clients in developing action plans to reach their goals and objectives.
  • Monitored client progress over time through periodic assessments and evaluations.
  • Compiled detailed reports summarizing interventions conducted and outcomes achieved.
  • Attended meetings with community members, government representatives, and other stakeholders.

Concierge, Recruiter, Trainer

Golden State Restaurant Group
Stockton, California
05.2018 - 07.2020

Guest experience leader, providing every guest with an exceptional experience in and out of our restaurants.

Recruiter of new talent, including using tracking forms, new computer programs, and following federal hiring guidelines, including verification of work eligibility.

Stow, Pick, Ship Dock, Pack, Sort and ICQAt

Amazon
Tracy, California
11.2016 - 05.2018
  • Company Overview: Handles delivering fresh groceries to our customers' doors
  • Started in the fresh Department which handles delivering fresh groceries to our customers doors
  • This department closed in Tracy California and I was transitioned to Amazon Stow which requires us to Stow items one every 10 seconds for a 10-hour shift then during Peak season starting in October we work 12-hour shifts five to six days a week
  • I plan on leaving Amazon prior to peak season
  • I have completed two peak seasons with Amazon and am ready for a change
  • Handles delivering fresh groceries to our customers' doors

Child Care

Self Employed
12.2014 - 07.2016
  • Responsible for record-keeping, accepting payments, complete care of children birth to 12 years old
  • Including but not limited to beginning education and homework help
  • This job came to an end in July when my eldest daughter and I went on vacation and she became ill

Redemption Officer

San Joaquin County tax collectors office
STOCKTON, California
11.2012 - 11.2014

Responsible for the collection of past due property taxes, establishing payment plans, and preparation of auction property paperwork. I also assisted with general office duties.

Behavioral Health Office Assistant

San Joaquin County Behavioral Health Services
Stockton, California
11.2011 - 12.2012

General office duties, appointment scheduling, and answering incoming calls.

Eligibility Worker

El Dorado County and San Joaquin County HSA
Placerville And Stockton, California
01.2008 - 12.2011
  • Assessed clients' eligibility for public assistance programs and services.
  • Maintained accurate records of client interactions and program activities.
  • Provided information to clients regarding their rights, responsibilities, and other relevant matters related to the programs they were applying for.
  • Conducted interviews with applicants to verify all documentation provided was accurate and up-to-date.
  • Prepared documents and applications for submission to appropriate agencies or organizations.
  • Reviewed case files regularly to ensure compliance with regulations and guidelines.

Education

CNA -

Bradford Career Center
12.2016

Associate Arts Degree - Early Childhood Education

San Joaquin Delta College
01.2007

High School -

Escalon High School
Escalon
06.1997

Skills

  • Quality Customer service
  • Computer skills
  • Phone skills
  • Quick learner
  • Information retention
  • Quality performance
  • Conflict Resolution
  • Team building
  • Public Speaking

Additional Information

Please consider my application and resume for your place of employment. Should you have any other questions please feel free to contact me. Thank you so much for your time and consideration. Have a blessed day

Timeline

Councilor, Coffee Shop Manager, Admin Assistant

Parents By Choice
08.2020 - Current

Concierge, Recruiter, Trainer

Golden State Restaurant Group
05.2018 - 07.2020

Stow, Pick, Ship Dock, Pack, Sort and ICQAt

Amazon
11.2016 - 05.2018

Child Care

Self Employed
12.2014 - 07.2016

Redemption Officer

San Joaquin County tax collectors office
11.2012 - 11.2014

Behavioral Health Office Assistant

San Joaquin County Behavioral Health Services
11.2011 - 12.2012

Eligibility Worker

El Dorado County and San Joaquin County HSA
01.2008 - 12.2011

CNA -

Bradford Career Center

Associate Arts Degree - Early Childhood Education

San Joaquin Delta College

High School -

Escalon High School
Sara Dowdy