Legal professional with extensive experience in providing top-tier administrative and legal support. Proven track record of managing case files, conducting thorough legal research, and assisting in trial preparation. Highly reliable team player with strong focus on efficiency and adaptability in fast-paced legal environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Legal Assistant - Insurance Defense
Wicker Smith O’Hara, McCoy, and Ford P.A.
01.2024 - Current
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Facilitated timely resolution of legal matters by preparing and organizing essential documents.
Responded to client inquiries, providing accurate legal advice and offering assistance.
Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
Maintained up-to-date knowledge of legal developments and changes in law, ensuring firm's practices remained compliant and effective.
Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
Ensured compliance with legal procedures and court requirements through diligent monitoring and application of rules.
Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
Streamlined communication between legal team members, fostering collaborative work environment.
Certified Ophthalmic Assistant
Coastal Vision Center
02.2022 - 01.2024
Used ophthalmic drops and ointments for treatment and diagnostic purposes
Collaborated effectively with coworkers in fast-paced and intense environments
Improved overall productivity and efficiency by training ophthalmic assistants on ModMed software, OCT machines, Fundus machines, Topography machines, Pachymetry machines, High visual field machines, IOP devices, slit lamps, phoropters, Goldmann techniques, IOL master, Argos, and many other devices and techniques
Was in charge of all tasks delegated to me, including prescribing medications, sending referrals, ordering lab work, sending off specimen to labs, filling out in office procedure forms, assisting in in office procedures, effectively charting and putting in exam findings as an ophthalmic scribe and a technician, sending ORA for cataract surgery, creating surgery orders, answering patient phone calls, etc…
Kept the exam rooms, clinical areas, and equipment clean and ready for patients
Was in charge of coordinating surgical services, which included scheduling appointments, verifying insurance, and informing patients about important details like pre-surgery restrictions
Discussed issues raised during preliminary examinations with the physician in order to provide crucial information and increase the likelihood of appointment success
Used discretion and good judgment when it came to using company materials and supplies
Checked patients’ visual acuity, color plates, pupil dilation, and papillary function for issues and eye diseases
Led patients to exam rooms, collected medical histories, and asked questions about health and current medications to provide physicians with the best possible initial data
Used my strong interpersonal, communication, and collaboration skills to successfully relate to a variety of people, including patients and staff on a daily basis
Restaurant Manager
Anejo Cocina Mexica
10.2021 - 01.2022
Expertly interacted with external vendors to obtain the best pricing and product quality
Look for ways to increase revenue while lowering costs
Calculated inventory correctly and placed orders for the necessary supplies
Created, implemented, and managed business plans to increase profit in the food and beverage industry
Was in charge of overseeing front-of-house personnel to ensure adequate staffing and reduce overtime
Was in charge of training and directing team members in the use of effective methods, operations, and procedures
Devised amusing team-building activities to encourage employees to upsell in order to meet revenue goals
Evaluated business operations on a regular basis to ensure that workflows were properly aligned for optimal coverage and customer satisfaction
Was able to recognize problem situations quickly and skillfully resolve incidents to the satisfaction of all parties involved
Evaluated the health, safety, and sanitation processes to identify and correct any violations as soon as possible
Interviewed, selected, trained, and supervised employees with care
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
Waitress/Hostess
Pepper’s Cocina Mexicana & Tequila Bar
01.2019 - 08.2021
Effectively communicated with kitchen staff about customer allergies, dietary requirements, and other special requests
Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers
Followed all safety procedures and protocols when using equipment and moving hazardous chemicals to avoid mishaps and accidents
Used discretion and good judgment when it came to using company materials and supplies
Completed thorough and accurate opening and closing duties to ensure a smooth restaurant operation
Provided each customer with exceptional service by listening to their concerns and answering their questions
Kept up to date on the menu in order to provide accurate information and assist customers in making decisions
Make the initial contact with customers
On-site training was provided by me
Recreation Specialist
Omni Amelia Island Resort
01.2018 - 12.2018
Planned events in recreation centers and kept track of their conditions
Provided excellent customer service in order to generate new business through referrals
Education
Associate of arts -
Florida State College at Jacksonville – Downtown Campus
Jacksonville, FL
High School - undefined
Yulee High School
Yulee, FL
01.2020
Skills
Client-focused
Quick learner
Administrative support
Team management
Product ordering
Time management skills
Results-oriented
Inventory management
Team building
File/records maintenance
Safety measures
Patient interview expertise
Multi-Task Management
Organization
Scheduling/Planning
Microsoft office
File organization
Calendar management
Legal document preparation
Client communication
Legal research
Document drafting
Document filing
Proofreading
Task prioritization
Exceptional telephone etiquette
Case management
Litigation support
Legal terminology
Legal writing
Ethics compliance
Legal compliance
Civil law
Certification
Certified Ophthalmic Assistant
Timeline
Legal Assistant - Insurance Defense
Wicker Smith O’Hara, McCoy, and Ford P.A.
01.2024 - Current
Certified Ophthalmic Assistant
Coastal Vision Center
02.2022 - 01.2024
Restaurant Manager
Anejo Cocina Mexica
10.2021 - 01.2022
Waitress/Hostess
Pepper’s Cocina Mexicana & Tequila Bar
01.2019 - 08.2021
Recreation Specialist
Omni Amelia Island Resort
01.2018 - 12.2018
High School - undefined
Yulee High School
Certified Ophthalmic Assistant
Associate of arts -
Florida State College at Jacksonville – Downtown Campus
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