SARA DULING
Delaware
Summary
Results-driven and detail-oriented Human Resources Generalist with extensive experience in managing HR functions, employee relations, compliance, and organizational development. Strong background in recruitment, benefits administration, training, and performance management. Adept at implementing HR policies, fostering positive workplace culture, and ensuring adherence to labor laws and regulations.
Dynamic Human Resources Generalist with 6 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
6
6
years of professional experience
Work History
Human Resources Generalist
Sky Climber
10.2023 - Current
- Conducted workplace investigations and recommends corrective actions, ensuring compliance with labor laws and company policies
- Administered benefit programs, including health insurance, retirement plans, and leave policies
- Identifies effective strategies to support corporate objectives and ensures best practices are utilized
- Developed and implemented a new onboarding program, reducing new hire turnover by 20%
- Manages benefit administration for 500+ employees, ensuring 100% compliance with labor laws
- Launched performance management system that improved employee performance
- Designed and launched an employee engagement survey, leading to a 20% increase in workplace satisfaction scores
- Manages the wellness and financial awareness programs which has increased benefit utilization by 20%
- Oversees open enrollment, vendor negotiations, and employee inquiries
- Implemented and supervised orientation procedures for new hires.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Improved operational processes resulting in productivity increase in HR department.
Human Resources Specialist
EMH&T
02.2022 - 10.2023
- Developed and implemented a structured interview process, improving candidate quality and reducing turnover by 10%
- Implemented and enforced company policies, updating the employee handbook to align with the latest labor laws and best practices
- Partnered with hiring managers to refine job descriptions and attract top talent, increasing qualified applicant pools
- Served as the primary point of contact for employee relations, handling conflict resolution, disciplinary actions, and workplace investigations
- Managed the full cycle of recruitment and selection process, including talent acquisition, onboarding and training
Workers Compensation Specialist
State Auto
03.2019 - 01.2022
- Assisted in the development and execution of return-to-work programs tailored to individual employees
- Conducted investigations into workplace incidents to determine causality and preventive measures
- Ensured compliance with OSHA, ADA, and workers’ compensation guidelines in all case resolutions
- Provided ongoing support to injured workers, ensuring clear communication regarding benefits and rehabilitation services
- Managed the return-to-work programs for injured employees, ensuring compliance with federal and state workers’ compensation laws
- Worked closely with medical providers, employees, and management to develop suitable return-to-work plans and accommodations
- Maintained detailed case records, tracking progress and ensuring timely resolution of claims
- Conducted training sessions for employees and supervisors on workplace safety and injury prevention
Education
Master of Business Administration -
Otterbein University
Westerville, OHBachelor’s Degree - Latin American Studies
Chapman University
Orange, CASkills
- HRIS and payroll software
- Employment laws and compliance standards
- Benefits administration
- Employee relations
- Performance appraisal
- Training development
- HR program development
- Policies implementation
- Benefits administrator
Timeline
Human Resources Generalist
Sky Climber
10.2023 - Current
Human Resources Specialist
EMH&T
02.2022 - 10.2023
Workers Compensation Specialist
State Auto
03.2019 - 01.2022
Master of Business Administration -
Otterbein University
Bachelor’s Degree - Latin American Studies
Chapman University
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