SARA GARCIA
North Las Vegas,NV
Summary
Dynamic professional with a strong work ethic and proven success at Bank of America, where I enhanced customer loyalty through tailored financial solutions. Fluent in Spanish and skilled in Microsoft Office, I excel in analytical problem-solving and proactive initiatives, driving efficiency and satisfaction in diverse environments thrive myself to give excellent customer service and work effectively with others.
Overview
28
28
years of professional experience
Work History
Secretary
Archdiocese of Las Vegas
03.2023 - Current
- Managed scheduling and coordination of meetings for senior clergy and staff.
- Assisted in preparation of official correspondence and documents, ensuring clarity and accuracy.
- Maintained organized filing systems for confidential records and communications.
- Supported event planning by coordinating logistics and resources for church events.
- Bulletin and website editor.
- Processed approximately 20 incoming inquiries daily, providing timely responses to enhance visitor experience.
Driver
Uber/Lyft
06.2021 - 01.2024
- Navigated city streets efficiently, ensuring timely pickups and drop-offs for passengers.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
- Utilized navigation apps to optimize routes and minimize wait times for riders.
- Communicated effectively with passengers, addressing concerns and providing excellent customer service (5 Star Rating).
Relationship Manager
Bank of America
03.2001 - 05.2021
- Cultivated strong client relationships to enhance customer loyalty and retention thru follow up calls.
- Developed financial solutions tailored to meet individual client needs.
- Analyzed customer feedback to identify service improvement opportunities and drive satisfaction.
- Led cross-functional teams in the implementation of new banking products, ensuring alignment with client expectations.
- Open and closed Financial Center to include Cash inventory.
- Bank Notary.
- Processed Loan Application from start to finish.
- Executed risk management.
- Provided Excellent Customer Service.
- Trained new associates.
Logistic Supply Specialist
U.S. Army Reserve Command
12.1997 - 09.2004
- Managed warehouse inventory, over 1 Billion dollars in equipment value working overseas in South Asia during war time.
- Intense physical and mental training.
- Assisted in documentation processes for supply chain tracking and compliance.
- Supported transportation planning to enhance the efficiency of resource allocation.
Education
Bachelor of Arts - Management
University of Phoenix
Tempe, AZ07-2017
Skills
- Fluent in Spanish
- Strong work ethic
- Analytical problem-solving
- Proactive initiator
- Adaptable learner
- Driven professional
- Skilled in Microsoft Office applications
Timeline
Secretary
Archdiocese of Las Vegas
03.2023 - Current
Driver
Uber/Lyft
06.2021 - 01.2024
Relationship Manager
Bank of America
03.2001 - 05.2021
Logistic Supply Specialist
U.S. Army Reserve Command
12.1997 - 09.2004
Bachelor of Arts - Management
University of Phoenix