Summary
Overview
Work History
Education
Skills
Timeline
Generic

SARA EL GABY

Albuquerque,NM

Summary

Dedicated and motivated management professional with extensive leadership experience skilled in fostering team growth, improving employee engagement, and supporting organizational success, seeking to secure a challenging and rewarding position with a reputable organization where I can apply my experiences and skills gained and make a significant contribution and impact to the success of the company, my team, and customers I serve. Known for my proven ability to manage day-to-day operations while simultaneously performing people-related and leader-led specific business functions while building trust, leading teams, increasing productivity, and driving results in fast-paced and high-pressured environments. I am confident that I would make a great addition to your team based on my well-rounded experience, enthusiasm, work ethic, positivity, and willingness to learn.

Overview

12
12
years of professional experience

Work History

Substitute Teacher

Kelly Educational Services
11.2024 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

General Manager

Dion’s Pizza
08.2019 - 11.2024
  • - Directed operations for a team of 60+ employees and supervised 4-5 assistant managers, focusing on staff development and operational efficiency
  • - Addressed employee relations by creating a supportive workplace culture, achieving the region’s highest retention rate
  • - Facilitated performance discussions, identified talent, and coached employees into leadership roles
  • - Planned hiring and training to align staffing with store needs due to sales patterns and seasonal shifts
  • - Managed key financials, inventory, all store scheduling to meet financial goals, contributing to a 10%+ sales increase over two years
  • - Organized and led regular meetings with leadership to review team performance, set goals, and ensure alignment with financial and development plans and goals

Training Manager

Dion’s Pizza
08.2016 - 08.2019
  • - Planned training for new hires and existing employees based on store needs ensuring a cross-trained crew
  • - Planned and led monthly meetings with trainers to clarify and align with store and team goals
  • - Provided ongoing training, education, and feedback to employees and assistant managers for growth leading to higher employee engagement and improved financial results

Assistant Manager & Trainer

Dion’s Pizza
12.2012 - 08.2016
  • - Supported day-to-day operations by managing shifts, addressing customer concerns, and ensuring team accountability
  • - Trained new employees in company values, standards, and operational processes to increase commitment to service consistency and customer experience
  • - Built trusting relationships with team members to cultivate a culture of collaboration and excellence

Education

High School Diploma -

Del Norte High School

Bachelor’s Degree - Psychology

University of NM (UNM)

Skills

  • Leadership & Employee Development
  • Managing Teams
  • Performance Management
  • Team Building
  • Quality Assurance
  • Schedule & calendar planning
  • Customer Service-oriented
  • Interpersonal communication

Timeline

Substitute Teacher

Kelly Educational Services
11.2024 - Current

General Manager

Dion’s Pizza
08.2019 - 11.2024

Training Manager

Dion’s Pizza
08.2016 - 08.2019

Assistant Manager & Trainer

Dion’s Pizza
12.2012 - 08.2016

Bachelor’s Degree - Psychology

University of NM (UNM)

High School Diploma -

Del Norte High School