Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Elliott

Westminster,CO

Summary

Hardworking and dependable professional. Strong administrative skills. Effective verbal, written, and interpersonal skills. Innovative and a self-starter. Excellent customer service skills. Has a positive attitude and outlook on life. Proficient in Microsoft Office applications. Quality focused. Demonstrates ability to complete tasks with a high degree of accuracy. Adheres to company policies and procedures. Ability to work independently with little supervision or as a team player. Seventeen years of experience working professionally in the human services field. Skilled in working with people with varying backgrounds and experiences. Solid problem solver, and good reasoning abilities. Maintains confidentiality of all office and record information. Able to use multiple approach problem solving. Experience in planning, coordinating, collaborating, and prioritizing.


CORE QUALIFICATIONS Case Management experience, outgoing and personable, stable work history, high energy, attention to detail, wise decision making, well-mannered and compassionate, strong analytical and problem solving skills, willing to learn, valid driver’s license, able to multi-task, good driving record, dependable and reliable, Bachelors of Arts in Psychology, highly organized, scheduling experience.

Overview

24
24
years of professional experience

Work History

Foster Care Case Manager

Lutheran Family Services
01.2017 - Current
  • Monitors and conducts ongoing assessment of the social, physical, psychological, medical, and educational needs during placement.
  • Writes and distributes monthly reports of children. Participates in team meetings.
  • Conducts file reviews of foster parents and foster children. Maintains accurate case files. Maintains regular contact with children, their foster parents, county workers, guardian ad-litems, teachers, and therapists.
  • Supports foster parents in coordinating respite care, visits with biological family members, and home visits for children.
  • Provides emergency on-call and crisis intervention services.
  • Attends and participates in court hearings, administrative reviews, and school meetings.
  • Supports termination, transitional, and/or discharge planning for children.
  • Supports foster families with the identification and acquisition of community resources.
  • Identifies the training needs of foster parents and makes referrals to appropriate resources.
  • Assists Program Director with assigned tasks to ensure quality of services. Supports agency activities.
  • Identifies and coordinates foster care placement.

Clerk

AURORA PUBLIC SCHOOLS
01.2016 - 12.2016
  • Internal customer service for District Level employees, as well as each of the Learning Community Directors in the school district.
  • Welcome staff and visitors for the District Office.
  • Responsible for answering phones, scheduling meetings, maintaining a clean and pleasant work environment, preparing copies and other materials for meetings, data entry, submitting food orders, setting and cleaning up meetings and events.

Residential Counselor, Activities Coordinator

HOPE HOUSE OF COLORADO
01.2011 - 12.2015
  • Diligently attended to details and pursued quality in accomplishing tasks.
  • Adapted to changing business needs, conditions, and work responsibilities.
  • Responsible for building community with the Community Program.
  • Planned and implemented a Valentine's, Mother's Day, Easter, Halloween, and Christmas party.
  • Coordinated teen moms to help the Development Team with various speaking engagements, as well as the Arvada Harvest Parade, and an annual Gala.
  • Organized a Back-to-School Backpack Drive and a Christmas Adopt-A-Teen Mom Drive, including uploading information and photos to the company website.
  • Tracked information in company databases.
  • Managed volunteers.
  • Created a volunteer transportation pilot program.
  • Responsible for scheduling, copying, scanning, answering doors, and phones.
  • Worked closely with individuals desiring to donate goods or services.

Residential Counselor, Case Manager

HOPE HOUSE OF COLORADO
08.2005 - 12.2008
  • Responsible for case management of up to six residents.
  • Was responsible for the calendar of the house and for the schedules of the residents.
  • Oversaw the intake process for new residents, including obtaining copies of family record concerning school, medical, identification, and debt.
  • Developed each resident's Case Management Plan, which included medical, human services, child care, budgeting, and important documentation
  • Managed resident's schedules.
  • Was responsible for guiding residents in establishing and maintaining relationships with outside service organizations and providers.
  • Managed paperwork and appointments relating to humans services, medical, education, and daycare.
  • Created the first Case Management Handbook for Hope House of Colorado.

Floor Supervisor

AMERICAN GREETINGS
02.2002 - 02.2007
  • Provided customer service to the public.
  • Answered phone calls, greeted and assisted customers, opened and closed the store.
  • Reconciled cash drawers and the safe.
  • Assigned tasks to employees and was the primary store contact when the General and Assistant Managers were not present.

Work Study Promoted to Temporary Full-time Hire

COLORADO CHRISTIAN UNIVERSITY
08.2000 - 07.2004
  • Provided administrative support to the President's Administrative Assistant.
  • Created and maintained files.
  • Greeted visitors, including members of the Board of Trustees and Colorado Christian University faculty members.
  • Answered phones.
  • Faxed and stored correspondence.
  • Upon graduation was hired as a temporary employee to cover the Administrative Assistant’s three-week vacation. During that period, tasks included scheduling appointments, fielding phone calls for the President of the University, and completing all other tasks necessary in maintaining the office.

Education

BACHELOR OF ARTS - PSYCHOLOGY

Colorado Christian University
Lakewood, CO
05.2004

Skills

  • Case Management experience
  • Stable work history
  • Attention to detail
  • Well-mannered and compassionate
  • Willing to learn
  • Able to multi-task
  • Dependable and reliable
  • Highly organized
  • Outgoing and personable
  • High energy
  • Wise decision-making
  • Strong analytical and problem solving skills
  • Valid driver’s license
  • Good driving record
  • Bachelors of Arts of Psychology
  • Scheduling experience

Timeline

Foster Care Case Manager

Lutheran Family Services
01.2017 - Current

Clerk

AURORA PUBLIC SCHOOLS
01.2016 - 12.2016

Residential Counselor, Activities Coordinator

HOPE HOUSE OF COLORADO
01.2011 - 12.2015

Residential Counselor, Case Manager

HOPE HOUSE OF COLORADO
08.2005 - 12.2008

Floor Supervisor

AMERICAN GREETINGS
02.2002 - 02.2007

Work Study Promoted to Temporary Full-time Hire

COLORADO CHRISTIAN UNIVERSITY
08.2000 - 07.2004

BACHELOR OF ARTS - PSYCHOLOGY

Colorado Christian University
Sara Elliott