Sara Espinal
Torrance,CA
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
12
12
years of professional experience
Work History
Gateway Supervisor
DB Schenker
02.2025 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Devised and implemented processes and procedures to streamline operations.
- Maintained database systems to track and analyze operational data.
- Capacity procurement and rate management with domestic and international carriers
Gateway Supervisor
Kuehne + Nagel Inc
08.2022 - 01.2025
- Capacity procurement and rate management with all carriers
- Owned export gateway and sea air PnLs
- Performed In-transit and general cargo transport in and out of LAX and MIA including drayage, gateway coordination and arranging domestic trucking
- Evaluated staff performance and provided coaching to address inefficiencies.
- Experienced with ULD space management and charter flight utilization
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Devised and implemented processes and procedures to streamline operations.
Gateway-Sea Air Team Lead
Kuehne + Nagel Inc
05.2021 - 08.2022
- Performs In-transit and general cargo transport in and out of LAX and MIA including drayage, gateway coordination and arranging domestic trucking
- Leads the In-transit team with arranging cargo transfers to and from major ports in China and Mexico through the United States
- Assists customer care team with key accounts
- Excels in understanding Airlog BPA and trains CCL and Gateway team members on proper usage
- Assists export execution team during high volume periods
- Collaborates on improving BPA function and communication between CCL, OCC and RCC to help streamline current process
Airfreight Export Coordinator/ Import Coordinator
Kuehne + Nagel Inc
10.2019 - 04.2021
- Arranged cargo collection and exportation
- Provided rate requests and tracking updates to customers
- Arranged handover and delivery of cargo
- Billing for export and import
- Provided customer care and solutions
CSR/ Administrative Assistant
Custom Goods
09.2019 - 10.2019
- Processed domestic shipments coast to coast
- Keep track of Import; any damages or shortages that occurred
- Created a solution with the Inventory Manager on how to correct FEFO misses in the warehouse
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Caregiver
IHSS
01.2018 - 12.2018
- Provided care for the elderly and disabled
Import/ Export Agent
Custom Goods
12.2017 - 02.2018
- Planned shipments to be trucked to various locations
- Labeled cargo for export
- Corrected and filed past shipments to close previous months
- Imported cargo arriving from Asia
- Analyzed documents, inputted information and verified weights of containers
Export Agent
Worldwide Flight Services
05.2013 - 03.2015
- Managed all calls and cargo bookings
- Communicated with Israeli Consulate for secure shipments
- Data Entry- Crafted and reviewed tonnage reports, yearly and quarterly reports and corrected sales
- Exported cargo to Israel and South Africa via direct flight and connecting flights with Singapore Airlines
Education
Bachelor of Science - Business Administration
University of Phoenix
Skills
- Accounting
- Troubleshooting
- Leadership
- Customer Relations
- Workflow management
- Staff development
- Training and mentoring
- Processes and procedures
Timeline
Gateway Supervisor
DB Schenker
02.2025 - Current
Gateway Supervisor
Kuehne + Nagel Inc
08.2022 - 01.2025
Gateway-Sea Air Team Lead
Kuehne + Nagel Inc
05.2021 - 08.2022
Airfreight Export Coordinator/ Import Coordinator
Kuehne + Nagel Inc
10.2019 - 04.2021
CSR/ Administrative Assistant
Custom Goods
09.2019 - 10.2019
Caregiver
IHSS
01.2018 - 12.2018
Import/ Export Agent
Custom Goods
12.2017 - 02.2018
Export Agent
Worldwide Flight Services
05.2013 - 03.2015
Bachelor of Science - Business Administration
University of Phoenix
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