Sara Fahey
Machesney Park,IL
Summary
Detail-oriented and reliable professional with over 10 years of experience in customer service and warehouse operations. Adept at shipping and receiving tasks, including inventory management and forklift operation. Strong organizational skills and a proven ability to handle multiple responsibilities with efficiency and accuracy. Seeking to leverage my expertise and contribute to a dynamic team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SHIPPING AND RECEIVING OFFICE ASSOCIATE
AmeriCold Logistics
Belvidere, IL
09.2025 - Current
- Processed incoming shipments, ensuring accurate inventory documentation and organization.
- Managed customer inquiries, providing timely assistance and resolving issues effectively.
- Coordinated office supplies procurement, optimizing cost efficiency and inventory levels.
- Coordinated with carriers and scheduled dock door assignments for timely delivery of temperature-sensitive goods
- Investigated, report, and resolve cargo damages and discrepancies to maintain quality control.
- Managed over 50+ Phone calls inbound and outbound, Email communication to coordinate logistics, schedule deliveries, and resolve shipment discrepancies
WAREHOUSE ASSOCIATE
Porter Pipe & Supply Co.
Belvidere, IL
02.2022 - 02.2024
- Efficiently manage the receiving, picking, and packing of inventory, ensuring all orders are completed accurately and in a timely manner.
- Operate forklifts and order pickers to load and unload materials and transport goods within the warehouse.
- Conduct inventory checks and ensure all materials are properly stored, organized, and accounted for.
- Assist in loading trucks for shipment, ensuring items are securely packed and labeled correctly.
- Work closely with team members to maintain safety standards and a clean, organized work environment.
BARTENDER
Niko's Cabin
Belvidere, IL
02.2020 - 12.2023
- Mix and serve drinks in a fast-paced environment while maintaining high standards of customer service and safety.
- Ensure cleanliness and organization of the bar area, including restocking supplies and cleaning equipment.
- Engage with customers to provide a positive experience, handling difficult situations with professionalism and tact.
WAITRESS
Coaches Corner
Belvidere, IL
09.2018 - 10.2020
- Delivered excellent customer service in a high-volume restaurant, ensuring customer satisfaction through friendly and efficient service.
- Assisted with food preparation and catering for special events, demonstrating attention to detail and organizational skills.
- Maintained a clean and welcoming environment for guests, adhering to food safety protocols.
Education
HIGH SCHOOL DIPLOMA -
Belvidere High School
Belvidere, ILSkills
- Forklift Operation
- Shipping and Receiving
- Inventory Management
- Order Picking & Packing
- Customer Service Excellence
- Time Management
- Food Safety Standards
- Bartending & Mixology
- Cash Register & POS Systems
- Organizational Skills
- Data Entry & Accuracy
- Microsoft Office Suite
Certification
- Food Handler Certification
- Valid Driver's License
Timeline
SHIPPING AND RECEIVING OFFICE ASSOCIATE
AmeriCold Logistics
09.2025 - Current
WAREHOUSE ASSOCIATE
Porter Pipe & Supply Co.
02.2022 - 02.2024
BARTENDER
Niko's Cabin
02.2020 - 12.2023
WAITRESS
Coaches Corner
09.2018 - 10.2020
HIGH SCHOOL DIPLOMA -
Belvidere High School