Sara Firman
Yorktown,VA
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Office Administrator
DJG, Inc
03.2006 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Administrator 2004-2006
Fort Eustis Military Base
06.2004 - 03.2006
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Education
Business
Tidewater Community College
Norfolk, VA2006
Massage Therapy
Keys Business College
Hampton, VA2004
High School Diploma -
Ocean Lakes High School
Virginia Beach, VA2002
Skills
- Time Management
- Project Management Support
- Accounts Payable / Accounts Recievable
- Managing Shop Drawings
- Responding to Requests for Information
- Project Meeting Minutes
- Database Entry
- File Organization
- Social Media & Website Development
Certification
Society of Design Professionals - 2012 - 2024
2017 - 2019 Star Award
2020 GEM Award
President of local chapter three years.
Membership Committee Chair one year.
Membership Committee Team Leader three years.
Technology
Microsoft Office Applications
Microsoft Outlook
Microsoft Office 365
Microsoft Teams
Ajera
Specsintact
Specbuilder Cloud Version
EBuilder
Bluebeam
Adobe
Zoom
Timeline
Office Administrator
DJG, Inc
03.2006 - Current
Administrator 2004-2006
Fort Eustis Military Base
06.2004 - 03.2006
Business
Tidewater Community College
Massage Therapy
Keys Business College
High School Diploma -
Ocean Lakes High School
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