Sara Fishel
Emerald Isle,NC
Summary
Ambitious Receptionist with exceptional computer skills and telephone etiquette. Proficient in front desk operations, greeting guests, routing correspondence, and resolving immediate issues. Committed to contributing to company growth.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Rjs Tabacco Lounge
Emerald Isle , NC
05.2021 - 01.2024
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Operated point-of-sale systems accurately to process payments from customers.
- Handled customer complaints in a professional manner.
- Offered suggestions for additional items that may be of interest to customers.
- Promoted special offers and discounts to encourage additional purchases.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Addressed customer questions and concerns regarding products and services.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Cleaned shelves, counters and tables to maintain organized store.
Key Holder
Kitty Hawk Kites
Atlantic Beach , NC
06.2023 - 09.2023
- Ensured store was opened and closed in a timely manner according to company policies.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Assisted customers with product selection and resolving complaints.
- Reconciled daily sales receipts against cash drawer for accuracy.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Assisted in general housekeeping to maintain store image.
- Counted and balanced registers.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used Point of Sale register system to complete transactions.
Call Assistant
American Income Life Insurance Company
Little Rock , AR
06.2020 - 01.2021
- Answered incoming calls and directed them to the appropriate personnel.
- Provided customers with product and service information.
- Greeted callers in a friendly manner and ascertained their needs quickly.
- Assessed customer satisfaction levels with each interaction and took corrective action when necessary.
- Identified opportunities to upsell additional products or services based on customer needs.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Maintained strong call control and quickly worked through scripts to address problems.
Medical Receptionist
Med First Urgent Care & Family Practice
Emerald Isle , NC
06.2017 - 08.2019
Education
High School Diploma -
Croatan High School
Newport, NC05-2021
Skills
- Medical Terminology
- Call Documentation
- Customer Service
- Calm Under Pressure
- Negotiation Skills
- Resourcefulness
- Issue and Complaint Resolution
- Sales Transactions
- Sales Techniques
- Microsoft Office
- Time Management
- Sales expertise
- Product Knowledge
- Continuous Improvement
- Self Motivation
- Organizational Systems
Timeline
Key Holder
Kitty Hawk Kites
06.2023 - 09.2023
Retail Sales Associate
Rjs Tabacco Lounge
05.2021 - 01.2024
Call Assistant
American Income Life Insurance Company
06.2020 - 01.2021
Medical Receptionist
Med First Urgent Care & Family Practice
06.2017 - 08.2019
High School Diploma -
Croatan High School
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