Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sara Foss

Waco

Summary

Dynamic professional with expertise in talent acquisition strategies and regulatory compliance auditing, driving organizational growth and efficiency. Proven track record in dispute resolution and enhancing communication effectiveness within teams. Strong leadership skills foster collaboration and improve employee relationship management. Committed to contributing to a thriving organization that prioritizes personal and professional development.

Overview

16
16
years of professional experience

Work History

Social Media Marketing

McLendon Holdings
Waco
08.2019 - Current
  • Researched industry trends, competitors' activities, and best practices related to social media marketing initiatives.
  • Maintained up-to-date knowledge of industry trends related to content strategy, SEO optimization, social media marketing and digital advertising.

Human Relations and Office Management

Computers N Stuff
Waco
06.2020 - 11.2023
  • Streamlined recruitment and training processes to enhance employee relations and work-life balance.
  • Ensured compliance with labor laws to mitigate organizational risks.
  • Organized office operations to boost efficiency across departments.
  • Contributed innovative solutions to improve team performance and project outcomes.

Corporate Accounts Executive

Parsons Commercial Roofing
Waco
11.2019 - 03.2020
  • Oversaw sales strategy and profitability of client accounts to maximize revenue.
  • Collaborated with project managers to ensure timely project delivery and quality service.
  • Conducted market research to identify emerging trends in commercial roofing services.
  • Managed client servicing and acquisition to expand customer base.
  • Ensured streamlined processes from initial inspection through ordering materials to job completion.

Account Executive for Cypress Premium Funding and Ironwood Brokers

Reata Holdings
Laguna
12.2017 - 08.2019
  • Cultivated client satisfaction by formulating effective sales strategies and training new clients on products and software
  • Managed account portfolios to ensure timely service delivery.
  • Developed strong client relationships to enhance customer satisfaction.

Manager

US Bank
Yorba Linda
01.2014 - 12.2017
  • Led team of bankers to surpass branch sales and customer experience objectives.
  • Developed training programs that improved staff performance and productivity.
  • Oversaw daily operations to ensure compliance with regulatory standards.
  • Managed payroll and scheduling to optimize workforce efficiency.
  • Facilitated team meetings to align project goals and strategies.
  • Ensured branch adherence to bank policies, procedures, and operational integrity.
  • Established clear objectives for branch and individual employee success.

Personal Banker

US Bank
Yorba Linda
05.2013 - 01.2014
  • Managed sales and service operations for in-store branch, ensuring operational integrity.
  • Identified potential sales opportunities among existing and prospective clients.
  • Opened accounts, processed teller transactions, and sold bank products and services.
  • Resolved complex customer service issues to enhance client satisfaction.
  • Expanded customer relationships, converting service interactions into sales events.

Employee Relations Manager

All About You Beauty
Yorba Linda
02.2009 - 06.2013
  • Managed employee relations strategies to enhance workplace culture and communication.
  • Facilitated conflict resolution processes between employees and management teams.
  • Developed training programs to educate staff on company policies and procedures.
  • Oversaw payroll administration to ensure accuracy and compliance.

Education

Some College (No Degree) - Psychology

Orange Coast College
Costa Mesa, CA

Skills

  • Talent acquisition strategies
  • Dispute resolution
  • Regulatory compliance auditing
  • Communication effectiveness
  • Leadership in teams
  • Client relationship management

References

Several References available, upon request.

Timeline

Human Relations and Office Management

Computers N Stuff
06.2020 - 11.2023

Corporate Accounts Executive

Parsons Commercial Roofing
11.2019 - 03.2020

Social Media Marketing

McLendon Holdings
08.2019 - Current

Account Executive for Cypress Premium Funding and Ironwood Brokers

Reata Holdings
12.2017 - 08.2019

Manager

US Bank
01.2014 - 12.2017

Personal Banker

US Bank
05.2013 - 01.2014

Employee Relations Manager

All About You Beauty
02.2009 - 06.2013

Some College (No Degree) - Psychology

Orange Coast College

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