Sara Frazier
Woodhaven
Summary
I am hardworking and very reliable person who possess many skills and talents. Excellent customer service, punctual, and written and verbal communication skills are just a few of many skill i have. I am a team player, eager to learn new processes to support overall organizational success.
Overview
12
12
years of professional experience
Work History
Cocktail Server
The Flight Club
Inkster
03.2023 - Current
- Managed multiple drink orders efficiently during peak hours in a fast-paced environment.
- Collaborated with bartenders to ensure timely and accurate beverage preparation.
- Maintained cleanliness and organization of the bar area for optimal service flow.
- Engaged guests with friendly interactions to foster a welcoming atmosphere.
- Followed health and safety regulations to ensure a safe dining experience for all guests.
- Provided excellent customer service at all times.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Communicated with customers to take drink orders accurately.
Warehouse Associate
Amazon
Romulus
11.2022 - 02.2023
- Fulfilled customers' orders.
- Kept the working station clean.
- Work at a fast pace.
- Lift up to 50 lb.
- Stand for long periods of time.
- Maintained cleanliness in work area to promote safety and efficiency.
- Packed merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Administrative Assistant
The Studio Group
Farmington Hills
06.2021 - 05.2022
- Scheduling appointments using the Acuity system.
- Process payments using the Clover Go system.
- Maintained inventory of office supplies and coordinated reordering as needed.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Greeted visitors and provided general information about the company.
Cashier/Customer Service
Speedway LLC
Rockwood
03.2021 - 06.2021
- Processed customer transactions accurately and efficiently at high-volume convenience store.
- Maintained clean and organized checkout area to enhance customer experience.
- Managed inventory by restocking shelves and monitoring product availability daily.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained cleanliness and organization of fuel pumps and convenience store areas.
- Assisted customers with fuel purchases and general inquiries about services.
- Conducted safety checks on equipment and reported any maintenance issues promptly.
- Verified age requirements for purchase of alcohol and tobacco products.
- Attended to gas spills and accidents promptly and according to established guidelines.
Cleaner
Self
Woodhaven
05.2019 - 02.2020
- Managed cleaning supplies inventory, ensuring availability of essential materials.
- Maintained cleanliness of residentials using appropriate cleaning techniques.
- Executed deep cleaning tasks, including carpets, upholstery, and hard surfaces.
- Organized and prioritized daily cleaning schedules for efficient workflow.
- Communicated with clients to understand specific cleaning needs and preferences.
- Inspected completed work to ensure high standards of cleanliness were met.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Scrubbed walls to remove scuff marks or stains.
Cashier/Sales Associate
The Home Depot
Taylor
11.2017 - 04.2018
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and location within the store.
- Maintained cleanliness and organization of the checkout area.
- Collaborated with team members to manage peak shopping hours effectively.
- Promoted ongoing sales and special promotions to enhance customer experience.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
Caregiver/Personal Assistant
Independent
Canton
05.2013 - 09.2015
- I was the first contact for emergency calls, and I was on call 24/7.
- Assisted the client with daily living activities and personal care routines.
- Communicated effectively with family to provide updates and address concerns.
- Administered medications as prescribed while ensuring proper documentation.
- Maintained a clean and safe environment for the client at all times.
- Supported mobility by assisting the client during transfers and walking sessions.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for an elderly client by engaging in conversation and participating in recreational activities.
- Administered prescribed medications on a timely basis following care plan instructions.
Education
High school or equivalent -
Skills
- Cash handling
- Cashiering
- Cleaning experience
- Customer service
- Organizational skills
- Stocking
- Point of sale operation
Additional Information
Able to lift up to 50lb stand, bend, and lift for 8 hours or more., Able to work in a fast paced environment., Able to professionally and clearly communicate with clients/customers.
Assessments
- Cleaner fit, 06/01/22, Proficient
- Customer service, 08/01/22, Proficient
- Work style: Reliability, 03/01/22, Proficient
- Retail customer service, 02/01/22, Proficient
- Administrative assistant/receptionist, 07/01/22, Proficient
- Work motivation, 03/01/22, Proficient
- Work style: Professionalism, 08/01/22, Proficient
- Manufacturing skills, 03/01/24, Proficient
- Forklift safety, 08/01/23, Proficient
- Manufacturing fit, 09/01/23, Proficient
- Customer focus & orientation, 02/01/22, Proficient
- Workplace safety, 03/01/23, Proficient
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Cocktail Server
The Flight Club
03.2023 - Current
Warehouse Associate
Amazon
11.2022 - 02.2023
Administrative Assistant
The Studio Group
06.2021 - 05.2022
Cashier/Customer Service
Speedway LLC
03.2021 - 06.2021
Cleaner
Self
05.2019 - 02.2020
Cashier/Sales Associate
The Home Depot
11.2017 - 04.2018
Caregiver/Personal Assistant
Independent
05.2013 - 09.2015