Empathetic Personal Care Aide specializing in client relationship building and documentation. Proven ability to monitor client safety while providing essential support in daily routines. Focused on enhancing quality of life through attentive, personalized care.
Overview
20
20
years of professional experience
Work History
Personal Care Aide
Public Partnerships Homecare LLC
3000 Hempstead turnpike suite 205
04.2025 - 11.2025
Assisted clients with daily living activities and personal care routines.
Maintained a clean and safe environment for clients at all times.
Communicated effectively with clients to understand their needs and preferences.
Supported clients in meal preparation and nutrition management tasks.
Documented client progress and reported changes to the care team promptly.
Collaborated with healthcare professionals to coordinate client care services.
Provided companionship and emotional support to enhance client well-being.
Assisted clients with daily activities such as bathing, dressing, and grooming.
Followed care plan and directions to administer medications.
Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Personal Care Aide
Caring Professionals Homecare
Bronx,NY
03.2020 - 04.2025
Assisted clients with daily living activities and personal care routines.
Maintained a clean and safe environment for clients at all times.
Communicated effectively with clients to understand their needs and preferences.
Supported clients in meal preparation and nutrition management tasks.
Documented client progress and reported changes to the care team promptly.
Provided companionship and emotional support to enhance client well-being.
Helped clients with personal needs from exercise to bathing and personal grooming.
Assisted clients with daily activities such as bathing, dressing, and grooming.
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Followed care plan and directions to administer medications.
Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
Secretary
Pat Sementa Plumbing&Heating inc
The Bronx
02.2006 - 08.2018
Managed daily office operations and scheduling for plumbing and heating projects.
Coordinated communication between clients and field technicians efficiently.
Maintained accurate records of service calls and customer invoices.
Handled incoming calls, routing inquiries to appropriate departments promptly.
Developed filing systems for documents related to plumbing and heating services.
Supported the procurement of office supplies and materials for ongoing projects.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Performed data entry into computer systems; ensured accuracy of all entered information.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Provided administrative support to the Office Manager and other staff members.
Managed calendar reminders for upcoming deadlines or events associated with the office.
Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Updated contact lists on a regular basis; created new contacts as needed.
Sent and distributed mail and parcels.
Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
Operated office equipment such as photocopiers, scanners, and fax machines.
Education
Associate of Applied Science - Health Office Associate
Monroe College
Bronx, NY
08-2003
Skills
Assistance with personal care
Documentation and reporting
Nutrition management
Client safety monitoring
Medication administration
Client relationship building
Office administration
Document management
Scheduling and calendar management
Customer communication
Client relationship management
Problem solving
Attention to detail
Time management
Emotional intelligence
Interpersonal communication
Data entry accuracy
Timeline
Personal Care Aide
Public Partnerships Homecare LLC
04.2025 - 11.2025
Personal Care Aide
Caring Professionals Homecare
03.2020 - 04.2025
Secretary
Pat Sementa Plumbing&Heating inc
02.2006 - 08.2018
Associate of Applied Science - Health Office Associate