Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Certification
Timeline
Generic
Sara Frost

Sara Frost

Ogden,Utah

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Fashion Consultant

Dillards Department Store
11.2023 - 01.2024
  • Merchandised store inventory in seasonal and brand displays.
  • Networked within select groups to increase client base and generate sales.
  • Proposed accessories to complete outfits and complement clothing choices.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
  • Selected clothes that flattered individual body types and capitalized on current trends.

Bartender

The Lamplite
04.2023 - 08.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Cocktail Server

Kokomo Club
01.2023 - 05.2023
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
  • Contributed to team success by assisting co-workers during high-volume periods as needed.
  • Maintained clean and organized bar area.
  • Boosted beverage sales through strategic upselling techniques and promoting daily specials.

Agency Client Partner

Reddit, Marketstar
10.2021 - 01.2023
  • Identied and outreached new agencies, established mutually benecial relationships and educated agencies on the Reddit platform
  • Identied and created new creative campaigns and pitches to target new clients at scale
  • Developed a book of business and large outbound pipeline
  • Exceeded sales revenue goal and percentage Q/Q
  • Managed and Deepened relationships with existing partners and agencies
  • Mentored new trainees to exceed Q/Q.

Direct Partner Solutions Account Manager

Pinterest, Marketstar
01.2020 - 10.2021
  • Used analytics tools such as Tableau to optimize client accounts for performance and scale
  • Build and maintained strong relationships with clients, resulting in trusted relationship for account management
  • Advocated internally for the solutions required for business outcomes for these advertisers, working across internal teams such as Measurement and Insights, Creative, and Products.

Ofce Manager

Saipan SDA Dental Clinic
01.2019 - 09.2019
  • Responsible for all administrative and managerial duties in the large scale dental clinic
  • Worked closely with staff and providers assisting with any needs required
  • Implemented and trained staff on Dentrix, a dental ofce software system
  • Established and digitized new patient and patient consent forms, adding new options for preregistration on clinic website.

Member Experience Supervisor

AAA NCNU
02.2015 - 01.2019
  • Responsible for supervising and coaching the daily Member Executive, Reimbursement and Web Support Teams
  • Assured quality customer interaction, retaining and building customer relationships and committed to the timely delivery of company products and services
  • Resolved escalated Member issues and ensured extraordinary Member service
  • Kept the department manager informed of outstanding department issues and team performance.

Chat and Email Supervisor

Home Depot Online Contact Center
06.2012 - 01.2015
  • Ensured superior service delivery to online customers by directly supervising the daily operational activities of a team of 15 - 20 contact center associates
  • Contributed to the overall success and protability of the contact center by ensuring that assigned team exceeds department goals and objectives.

Education

Salt Lake Community College
Salt Lake City, UT

Skills

  • Money Handling
  • Documentation skills
  • Product Knowledge
  • Fashion Show Production
  • Retail Operations

Websites

Volunteer Experience

  • Project Homeless Connect, SLC
  • Davis County Animal Shelter
  • Best Friend Animal Society
  • Open Doors Food Bank
  • Cards for Hospitalized Kids

Certification

  • Utah Tips and Sips Certification, valid 2 years, expires March 2025

Timeline

Fashion Consultant

Dillards Department Store
11.2023 - 01.2024

Bartender

The Lamplite
04.2023 - 08.2023

Cocktail Server

Kokomo Club
01.2023 - 05.2023

Agency Client Partner

Reddit, Marketstar
10.2021 - 01.2023

Direct Partner Solutions Account Manager

Pinterest, Marketstar
01.2020 - 10.2021

Ofce Manager

Saipan SDA Dental Clinic
01.2019 - 09.2019

Member Experience Supervisor

AAA NCNU
02.2015 - 01.2019

Chat and Email Supervisor

Home Depot Online Contact Center
06.2012 - 01.2015

Salt Lake Community College

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