Sara Garcia

Team Leader Supervisor

Walmart Inc.

10.2017 - 02.2023

Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised team members to confirm compliance with set procedures and quality requirements.
Worked with team to identify areas of improvement and devised solutions based on findings.
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Mentored and guided employees to foster proper completion of assigned duties.
Promoted high standerds through personal example to help each member understand expected behavious and standards.
Held weekly team meetings to inform team members on company news and updates.
Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Reviewed, implemented and updated company records related to team activities for future reference.
Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Evaluated staff performance and provided coaching to address inefficiencies.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Educated staff on organizational mission and goals to help employees achieve success.
Helped meet changing demands by recommending improvements to business systems or procedures.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Evaluated customer needs and feedback to drive product and service improvements.
Frequently inspected production area to verify proper equipment operation.
Developed effective improvement plans in alignment with goals and specifications.
Generated reports detailing findings and recommendations.
Conducted regular reviews of operations and identified areas for improvement.
Collected, arranged, and input information into database system.
Developed and updated tracking spreadsheets for process monitoring and reporting.
Devised and implemented processes and procedures to streamline operations.
Created and managed project plans, timelines and budgets.
Gathered, organized and input information into digital database.
Maintained database systems to track and analyze operational data.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Observed packing operations to verify conformance to specifications.
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Supported creation of detailed, technical financial models to value potential acquisition targets.