SARA GARCIA

• Increased sales by building strong customer relationships and providing excellent service.

• Analyzed technology, resource needs, and market demand to plan and assess project feasibility.
• Stayed current with industry trends and identified opportunities for improvement.
• Managed procurement, inventory, and warehouse operations to ensure smooth supply chain flow.
• Assisted in recruiting, hiring, and training team members to strengthen operational capabilities.
• Modernized and streamlined procedures to boost productivity and profitability while controlling costs.
• Promoted positive customer experiences to enhance satisfaction and loyalty.
• Built a loyal client base, establishing long-term business relationships with over 300 clients.
• Oversaw purchasing, sales, and general operations to optimize business performance.

• Monitored social media trends, industry insights, and competitive landscape to craft engaging and relevant content.
• Developed and optimized content for advertising, media relations, corporate communications, and social media, amplifying brand visibility.
• Planned and executed events, trips, and programs, achieving 10k-20k% of lead generation goals through targeted outreach.
• Acted as a lead customer service representative, listening to and addressing customer needs, and ensuring excellent service.
• Communicated customer feedback and insights to leadership to improve service and align with customer expectations.
• Ensured all work met company standards by strictly adhering to policies and procedures.

• Enhanced customer satisfaction by implementing feedback loops and resolving issues effectively, which improved overall service quality.
• Collaborated cross-functionally with sales, product, and operations teams to align marketing campaigns with customer service insights, driving cohesive brand messaging.

• Conducted comprehensive psychological assessments and diagnostic evaluations, leading to accurate diagnoses and targeted treatments.
• Assisted psychologists with research projects, contributing to advancements in the field of psychology.
• Maintained detailed and accurate client records, ensuring confidentiality and compliance with ethical guidelines.
• Improved document accuracy by meticulously proofreading 5/6 psychological legal assessments weekly. As well as editing various types of content.
• Collaborated closely with team members to address any discrepancies or issues within the filing system, resolving them quickly and efficiently.

• Maintained meticulous financial records, tracking payments, expenses, and revenue to ensure accuracy and transparency in the books.
• Oversaw accounts payable and receivable, ensuring timely payments, following up on outstanding invoices, and optimizing cash flow.
• Identified cost-saving opportunities by analyzing spending trends, contributing to improved financial efficiency.
• Established and maintained organized bookkeeping systems, streamlining payment processing and enhancing record accessibility.
• Developed and curated digital content across social media and online platforms, boosting brand visibility and engagement.
• Analyzed content performance metrics to refine digital strategies, driving consistent audience growth.
• Coordinated content creation efforts with financial goals, aligning brand messaging with budget considerations to maximize impact.