Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sara Garcia

San Pedro,CA

Summary

10 years experience with customer service involving retail, marketing, shipping and printing and design involving litigation with high profile businesses including top corporations and medical facilities. Proven ability in increasing business revenue through contracts, customer relations, and sales. Strong work ethic in and out of team setting. Strong ability to perform tasks without constant direction. Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Crew Member

Trader Joe's
11.2021 - 03.2025
  • Experienced grocery clerk/stocker with a strong focus on customer service and inventory management. Advanced in stocking shelves, operating the cash register, and maintaining a clean and organized store environment. Proven ability to work effectively in a fast-paced environment and deliver exceptional customer service.

Assistant Sales Manager

Red Apple Air
05.2019 - 11.2020
  • As the Assistant Sales Manager I wore many hats within a company while providing supervision, accountability, and oversight for complex projects including data migration, calendar management, and records management. I developed communication pipelines and disseminate time sensitive information from management to cross functional teams. Also, I would gather data and responses from briefing than use findings to provide reports on behalf of the organization.
  • Vast experience in the administration department
  • Profound knowledge of working standards and guidelines
  • Substantial knowledge and understanding of the implications of Data Protection legislation.
  • Proficient in Planning and coordinating activities.
  • Proficient in Microsoft Office Suite
  • Knowledge of customer service practices
  • Project management experience
  • Experience supervising others
  • Budgeting and financial reporting experience
  • Developed and maintained information systems to support effective working.
  • Negotiated with external suppliers and vendors to secure the best service deals.
  • Provided successful administrative support and office systems within a complex organization
  • Maintained administrative staff by recruiting, selecting, orienting, and training employees.
  • Handled many different tasks for multiple projects
  • Inbound and outbound calls (call center)

Center Consultant

FedEx Office Corp
01.2017 - 01.2019
  • As a center consultant I gained experience in managing production operations utilizing resources available. Obtaining an understanding in cost and budgetary control.
  • Knowledge in implementing techniques and quality. Familiar with Key Performance Indicators. Self management. Very experienced in shipping and overnight and ground types.

Customer Service Representative

Target Corp
01.2014 - 01.2017
  • Fast, friendly service and accuracy in handling customer transactions. Addressed customers needs while troubleshooting system errors. Worked closely with Asset Protection to prevent fraud, obtaining a better understanding of fraudulent transactions.

Education

High School Diploma -

Carson Senior High School
Carson, CA
01.2010

Skills

  • Financial management expertise
  • Shipping and receiving operations
  • Conducting interviews
  • Printer operation expertise
  • Project execution management
  • Conflict management
  • Proficient typing skills
  • Community engagement
  • Management
  • HVAC installation expertise
  • Logistics dispatching
  • Negotiation
  • Clerical Experience (5 years)
  • Office Management
  • Budgeting
  • Cold Calling
  • Personal Assistant Experience
  • Fraud
  • Money Handling (5 years)
  • Communication Skills
  • Human Resources
  • Calendar Management
  • Schedule Management
  • Sales Management
  • Recruiting
  • Records Management
  • Adobe (2 years)
  • Customer Service Skills (5 years)
  • Accounts Payable
  • Collection Management (1 year)
  • Accounts Receivable
  • Upselling
  • Customer service experience
  • Customer service
  • Multitasking and organization
  • Teamwork and collaboration
  • Time management

Certification

Food Handler Certification

Timeline

Crew Member

Trader Joe's
11.2021 - 03.2025

Assistant Sales Manager

Red Apple Air
05.2019 - 11.2020

Center Consultant

FedEx Office Corp
01.2017 - 01.2019

Customer Service Representative

Target Corp
01.2014 - 01.2017

High School Diploma -

Carson Senior High School

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Sara Garcia