Sara Garrett
Essex,MD
Summary
Dynamic and self-motivated professional with a friendly demeanor and strong teamwork skills, honed at Bettie White. Proven ability to enhance customer satisfaction through exceptional service and attention to detail. Adept at managing fast-paced environments while maintaining high standards of cleanliness and organization, ensuring memorable experiences for guests.
Overview
22
22
years of professional experience
Work History
Good Will
Processor
10.2024 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
Stoker
Melissa
09.2022 - 10.2024
- Unloaded truck and put items on the sales floor
- Assisted with customers while maintaining a clean environment
Banquet Server
Bettie White
04.2003 - 08.2004
- Handled food and beverage orders for up to Number guests, delivering prompt and friendly service.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Provided friendly, courteous service to create memorable moments for guests.
- Carried out professional service, retaining polite and friendly approach at all times.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Worked with banquet manager to coordinate event set up and schedule.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
- Adhered to all health and safety regulations while serving food and beverages.
- Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
- Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Arranged linens and table settings according to seating plan and event theme.
- Answered guest questions about event plans and food service choices.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Responded to guest inquiries and requests promptly and courteously.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
- Received praise from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules often associated with the industry.
- Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Efficiently resolved guest complaints using excellent problem-solving skills resulting in satisfied customers who continued attending future events at the venue.
- Supported successful execution of themed events, customizing service approach to match event style.
- Enhanced table presentation, arranging settings in alignment with event themes and specifications.
- Contributed to memorable wedding receptions, attentively serving bridal parties and guests with personalized care.
- Contributed to achieving high customer satisfaction scores through prompt and courteous service.
Salad Bar Attendant
Loyola College
04.2003 - 01.2004
- Ensured freshness of offerings by regularly monitoring and replacing ingredients as necessary.
- Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
- Delivered consistent quality control by carefully inspecting all products before adding them to the salad bar display.
- Helped maintain a safe dining environment by adhering to proper food handling guidelines and protocols.
- Strengthened team efficiency through clear communication and cooperation with both front-of-house and back-of-house staff members.
- Cleaned up spilled food and condiments to keep buffet area well-maintained.
- Increased customer loyalty with friendly service and attentiveness to dietary restrictions or preferences.
- Collaborated with kitchen staff to ensure timely replenishment of popular items during busy shifts.
- Maintained positive relationships with customers, addressing any concerns or requests in a prompt manner.
- Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.
- Contributed to overall cleanliness of the establishment by routinely sanitizing work surfaces and utensils.
- Placed clean plates and utensils at beginning of salad bar for patron self-service.
- Complied with safety standards while handling food and buffet equipment.
- Demonstrated adaptability when faced with unexpected changes or challenges in daily operations, ensuring smooth transitions without compromising quality or efficiency.
- Streamlined salad bar operations by creating an organized system for ingredient prep and assembly tasks.
- Replenished buffet food when quantities became low.
- Improved guest experience through exceptional attention to detail in presentation, taste, variety, and overall consistency of offerings at the salad bar.
- Replaced ice at salad bar and checked thermal controls to maintain food at safe temperatures.
- Set the standard for punctuality and reliability, consistently arriving on time for shifts and maintaining a strong attendance record.
- Supported efficient restaurant operations by promptly preparing additional items during peak hours.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Maintained composure and work quality while under stress.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Maintained high personal grooming standards and uniform presentation.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Education
High School Diploma - Business & Finance Academy
Patterson High School
Kane Street 06-2002
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Timeline
Good Will
Processor
10.2024 - 02.2025
Stoker
Melissa
09.2022 - 10.2024
Banquet Server
Bettie White
04.2003 - 08.2004
Salad Bar Attendant
Loyola College
04.2003 - 01.2004
High School Diploma - Business & Finance Academy
Patterson High School