Summary
Overview
Work History
Education
Skills
Languages
Volunteer
Timeline
Generic
Sara GARVEY

Sara GARVEY

Ponte Vedra Beach,Florida

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 10 years.

Overview

23
23
years of professional experience

Work History

Restaurant Manager and Server

AQUA - GRILL
01.2021 - 08.2024
  • Reviewed staffing levels to meet operational needs and financial objectives
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Conversed with guests informally to obtain feedback on overall customer satisfaction
  • Demonstrated leadership, exemplary customer service, and friendly, professional demeanor
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.

Server

Shrimper Restaurant
03.2021 - 12.2021


  • Communicated professionally with customers, colleagues, and supervisors
  • Listened to guest needs and responded promptly for personalized service
  • Processed credit card transactions, gift cards, and cash payments
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Office Manager

Palm Beach Cars
05.2020 - 09.2021


  • Developed operational guidelines to ensure consistency across departments
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Principal

Joshua Christian Academy
07.2017 - 03.2018
  • Developed programs to build skills for children in underserved communities
  • Implemented strategies to increase graduation rates
  • Stayed informed of educational developments, addressed current educational issues, and applied best practices
  • Initiated professional development and instructional leadership; increased instructional focus with staff through comprehensive feedback and evaluation and regular meetings
  • Performed classroom evaluations to assess teacher strategies and effectiveness.
  • Fostered a positive learning environment by promoting open communication among staff, students, and parents.
  • Managed budgets and resources efficiently to ensure optimal allocation of funds for school programs and initiatives.
  • Cultivated positive relationships between community members, school students, and teachers.
  • Led school improvement efforts by setting clear expectations for staff performance and providing regular feedback on progress towards goals.
  • Developed strong relationships with stakeholders to foster trust, collaboration, and commitment to shared goals.
  • Administered personnel policies and procedures and approved professional staff additions.
  • Enhanced school performance by implementing strategic plans and collaborating with fellow administrators.

English Language Teacher

Democracy Prep Public Schools
08.2016 - 06.2017
  • Eighth Grade Teacher
  • Collaborated with various Educators and Administrators to implement a curriculum that promotes success for at-risk students
  • Pulled NWEA competency scores up by 45% over 3 months
  • Participated in professional development opportunities to stay current with best practices in teaching English language arts
  • Adapted instructional materials for diverse learners, including those with special needs and English Language Learners (ELLs)
  • Collaborated to implement a vertically and horizontally aligned curriculum
  • Communicated regularly with parents or guardians about student progress and areas for improvement

International Baccalaureate Teacher

Amman Baccalaureate School - ABS
08.2013 - 01.2014
  • Attended faculty meetings to discuss school policies, procedures, curriculum updates, and other important matters
  • Taught PYP (Primary Years Preparation for IB Diploma) European curriculum
  • Directed an inquiry-based approach to learning
  • Weekly conferences with students to track progress and construct individualized learning paths
  • Created individualized paths for ESL/ELL and Special Education students
  • Co-taught Math, Science, English, and Social Studies (STEM) with an emphasis on literacy; coordinated counseling and character development tasks with Arabic Teacher
  • Fostered critical thinking skills through inquiry-based activities and discussions

Principal

Modern American School
08.2001 - 06.2012
  • Communicated effectively with parents, community members, and stakeholders, increasing student numbers by 5%
  • Oversaw comprehensive implementation of Massachusetts Common Core Standards, CITA (Commission on International Trans-Regional Accreditation); initiated Literacy, ESL, and Special Education programs with inquiry-based and differentiated instruction
  • Utilized data-driven decision-making strategies to inform instructional practices, improved test scores by 18%
  • Encouraged collaboration among faculty through team-building exercises and workshops
  • Negotiated contracts with vendors for supplies, equipment, or services needed in school
  • Solicited feedback from teachers, parents, students to continually improve school operations
  • Developed and implemented school policies, programs, and curriculum
  • Hired, trained, and evaluated staff members

Education

Bachelor of Arts - Education

Clark University
Worcester, MA
05.2000

Skills

Team Management

Inventory control and record keeping

Customer Engagement

Staff Management

Front Desk Operations

Telephone Etiquette

Appointment Scheduling

Medical Terminology

Patient Scheduling

Office Administration

Patient Registration

Microsoft Office

HIPAA Compliance

Appointment Setting

Languages

Arabic
Professional Working
French
Limited Working

Volunteer

Cornell Medical Center Pediatric Burn Ward    Sept. 1994- Jan. 1996

  • Helped nurses with basic procedures
  • Provided mental support to patients
  • Tutored long term patients

Rockefeller Institute Human Genome Project

  • Helped map the human DNA Genome
  • Basic lab procedures

Metropolitan Museum of Art

  • Worked as an office assistant
  • Answered phones
  • organized educational groups

Timeline

Server

Shrimper Restaurant
03.2021 - 12.2021

Restaurant Manager and Server

AQUA - GRILL
01.2021 - 08.2024

Office Manager

Palm Beach Cars
05.2020 - 09.2021

Principal

Joshua Christian Academy
07.2017 - 03.2018

English Language Teacher

Democracy Prep Public Schools
08.2016 - 06.2017

International Baccalaureate Teacher

Amman Baccalaureate School - ABS
08.2013 - 01.2014

Principal

Modern American School
08.2001 - 06.2012

Bachelor of Arts - Education

Clark University

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Sara GARVEY