SARA GARVEY

• Reviewed staffing levels to meet operational needs and financial objectives
• Demonstrated leadership, exemplary customer service, and friendly, professional demeanor
• Kept dining areas, kitchen spaces, and restrooms in full health and safety compliance.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Reconciled cash and credit card transactions to maintain accurate records.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.

• Communicated professionally with customers, colleagues, and supervisors
• Listened to guest needs and responded promptly for personalized service
• Processed credit card transactions, gift cards, and cash payments
• Followed safety, sanitization and food handling guidelines
• Kept food service and preparation areas clean and neat
• Collaborated with kitchen staff to communicate special requests or modifications from guests accurately.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Served food and beverages promptly with focused attention to customer needs.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Resolved customer complaints promptly and professionally to maintain positive reputation.

• Managed employee schedules, time-off requests, and attendance records
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Streamlined communication between departments to improve overall efficiency
• Implemented efficient filing systems for paper and electronic documents
• Fostered positive work environment by addressing employee concerns promptly
• Created detailed budget reports to track expenses and identify cost-saving opportunities
• Worked with staff and other managers to identify and execute process improvements
• Coordinated office events, meetings, and appointments for staff members
• Developed operational guidelines to ensure consistency across departments.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Established team priorities, maintained schedules and monitored performance.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

• Developed programs to build skills for children in underserved communities
• Implemented strategies to increase graduation rates
• Stayed informed of educational developments, addressed current educational issues, and applied best practices
• Initiated professional development and instructional leadership; increased instructional focus with staff through comprehensive feedback and evaluation and regular meetings.
• Mentored newly hired educators and provided encouragement and feedback.
• Monitored student behavior and enforced discipline policies.
• Cultivated positive relationships between community members, school students, and teachers.
• Oversaw schedule management and protocols for orientation, registration, and related activities.
• Administered personnel policies and procedures for school faculty and staff.

• Eighth Grade Teacher
• Collaborated with various Educators and Administrators to implement a curriculum that promotes success for at-risk students
• Pulled NWEA competency scores up by 45% over 3 months
• Participated in professional development opportunities to stay current with best practices in teaching English language arts
• Adapted instructional materials for diverse learners, including those with special needs and English Language Learners ELLs
• Collaborated to implement a vertically and horizontally aligned curriculum
• Communicated regularly with parents or guardians about student progress and areas for improvement.

• Attended faculty meetings to discuss school policies, procedures, curriculum updates, and other important matters
• Taught PYP (Primary Years Preparation for IB Diploma) European curriculum
• Directed an inquiry-based approach to learning
• Weekly conferences with students to track progress and construct individualized learning paths
• Created individualized paths for ESL/ELL and Special Education students
• Co-taught Math, Science, English, and Social Studies (STEM) with an emphasis on literacy; coordinated counseling and character development tasks with Arabic Teacher
• Fostered critical thinking skills through inquiry-based activities and discussions.

• Communicated effectively with parents, community members, and stakeholders, increasing student numbers by 5%
• Oversaw comprehensive implementation of Massachusetts Common Core Standards, CITA (Commission on International Trans-Regional Accreditation); initiated Literacy, ESL, and Special Education programs with inquiry-based and differentiated instruction
• Utilized data-driven decision-making strategies to inform instructional practices, improved test scores by 18%
• Encouraged collaboration among faculty through team-building exercises and workshops
• Negotiated contracts with vendors for supplies, equipment, or services needed in school
• Solicited feedback from teachers, parents, students to continually improve school operations
• Developed and implemented school policies, programs, and curriculum
• Hired trained, and evaluated staff members.

GPA: 3.4

GPA: 3.7

AP Exams

IB Exams Higher Level

• Honor Roll 1993, 1994, 1995
• Dean's List 993,1994,1995
• Completed AP course in Biology ELA CHemistry
• Relevant Coursework: Chemistry &Biology
• Professional Development: Rockefeller Institute worked on Human Genome Project

• Professional Development: Earned an Internship at The Metropolitan Museum of Art