Summary
Overview
Work History
Education
Skills
Timeline
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Sara Gebbie

East ROCHESTER,NY

Summary

Proven Office Manager at G&M Properties with a track record of enhancing operational efficiency and client satisfaction. Expert in office administration and organizational skills, I streamlined processes, significantly improved space utilization, and fostered a collaborative environment, leading to a noticeable increase in productivity.

Overview

15
15
years of professional experience

Work History

Office Manager

G&M Properties
06.2016 - 04.2021
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Optimized office space utilization, leading to more efficient and productive work environment.

Solutions Manager

Verizon Wireless
09.2008 - 05.2016
  • Maintained strong relationships with key clients through regular communication and exceptional service delivery.
  • Championed the adoption of industry best practices within the organization, elevating overall performance standards.
  • Established effective communication channels between team members, fostering a collaborative work environment.
  • Improved customer retention rates by addressing concerns promptly and effectively resolving issues as they arose.
  • Provided comprehensive training to team members, resulting in improved performance and skill development.
  • Reduced operational costs by identifying areas of inefficiency and implementing cost-saving measures where appropriate.
  • Mentored junior staff members, fostering a positive learning environment that encouraged professional growth.
  • Collaborated with sales team to understand customer needs and develop tailored solutions.
  • Developed and implemented solutions that significantly improved client satisfaction.
  • Implemented cutting-edge technology solutions to address existing operational challenges.

Assistant to Retail Operations

Verizon Wireless
09.2006 - 08.2008
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
  • Boosted team productivity with regular preparation of detailed reports and presentations.

Education

Bachelor of Arts - Arts For Children

SUNY College At Brockport
Brockport, NY
01.2005

Skills

  • Office Management
  • Organizational Skills
  • Data Entry
  • Document Management
  • Office Administration
  • Social Media Management

Timeline

Office Manager

G&M Properties
06.2016 - 04.2021

Solutions Manager

Verizon Wireless
09.2008 - 05.2016

Assistant to Retail Operations

Verizon Wireless
09.2006 - 08.2008

Bachelor of Arts - Arts For Children

SUNY College At Brockport

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Sara Gebbie