Sara Gilbert
Dallas,TX
Summary
Dynamic Security Professional with a proven track record at Allied Universal Security, adept at conducting thorough threat assessments and implementing compliance audits. Known for exceptional customer service and active listening skills, I excel in managing access control systems and fostering client relationships, ensuring a secure and welcoming environment.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Security Professional
Allied Universal Security
08.2025 - Current
- Conducted thorough threat assessments to identify potential security vulnerabilities within assigned areas.
- Implemented compliance auditing procedures to ensure adherence to security regulations and protocols.
- Coordinated incident response efforts during emergencies to facilitate swift resolution and minimize risks.
- Managed access control systems to ensure restricted areas remained secure against unauthorized entry.
Hair Braider
200 Below Braids
05.2025 - Current
- Provided personalized hair braiding consultations to understand client preferences and desired styles.
- Executed various hair braiding techniques to achieve unique and creative hairstyles for clients.
- Enhanced service delivery by maintaining a welcoming and professional atmosphere in the salon.
- Assisted clients in selecting appropriate hair products based on individual hair types and styles.
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Developed strong relationships with clients, fostering loyalty and repeat business.
Certified Claims Adjuster
State Farm Insurance Inc
12.2023 - 11.2024
- Assessed damages and documented findings to support claim evaluations.
- Communicated effectively with policyholders to explain claim processes and requirements.
- Collaborated with legal teams to address complex claim disputes and ensure compliance.
- Gathered and analyzed data to identify patterns in claims and improve processing efficiency.
- Reviewed insurance policies to determine coverage eligibility and specifics.
- Evaluated loss assessments to ensure fair and equitable settlements.
Education
High School Diploma - Education
T. Davis Independent
Plano, TX06.2009
Skills
- Security screening
- Data protection
- Professionalism
- Customer service
- Active listening
- Customer service documentation
- Excellent customer service
Timeline
Security Professional
Allied Universal Security
08.2025 - Current
Hair Braider
200 Below Braids
05.2025 - Current
Certified Claims Adjuster
State Farm Insurance Inc
12.2023 - 11.2024
High School Diploma - Education
T. Davis Independent