Sara Gleason
Summary
I am a Registered Nurse, experienced in Risk Management, Patient Representative, Patient Safety, Clinical Quality, Emergency Department Charge Nurse, Family Practice and Urgent Care Registered Nurse.
Overview
28
28
years of professional experience
Work History
Clinical Quality Safety Specialist, RN
UCHEALTH
11.2018 - Current
- May 2023 a restructure occurred in this department, of which my title changed from Risk Coordinator, RN to CQSS, RN
- I manage all occurrence reports, investigate and conduct RCA's, serve on the System Mobility CEG, serve on the ROI model for falls, serve on the North Region Falls Committee, serve on the North Region Skin Committee, serve on the Quality Improvement Committee, and report and investigate CDPHE reportable events
- From November 2018 until May 2023, I was the Risk Coordinator, RN, Patient Representative, and Patient Safety Specialist for the Greeley Hospital
- Investigated accidents and incidents, recommending corrective actions to prevent future occurrences.
- Collaborated with management to develop and enforce safety policies and procedures, resulting in a safer work environment.
- Escorted inspectors and answered questions about facility operations.
- In depth chart review for patient complaints and grievances to report to physicians and SMG.
CLINICAL QUALITY SPECIALIST, RN
UCHEALTH
09.2016 - 11.2018
- I supported the ED/EMS/BH/UC, Primary Care, and Lab/Rad/Pathology Service Lines
- I worked closely with physician chairs for Quality as well as Steering and Peer Review Committees
- In depth chart review for quality of care and preparation for physician review
- This leads into close work with Risk Management, Patient Safety, Regulatory, Nursing Leadership, as well as Process Improvement.
Clinical Coordinator of nursing, RN
UCHEALTH
02.2013 - 09.2016
- I worked as a Registered Nurse in the PVH, MCR, and WGED Emergency Departments as well as the role of Clinical Coordinator of Nursing for the West Greeley and Harmony Road Emergency Department.
- Job duties include: Charge nurse, supervision of 10+staff RN's and 5+ Patient Care Technicians, EMT's.
- I took a full patient load plus Charge nurse at each shift
- I served on the Patient Experience Committee, taught the RN skills class, taught Relief Charge Nurse Class, precepted new hires and participated in many leadership improvement committees as they arose.
- I was part of the Harmony ED planning and opening.
- I provided staff input and support when regulatory agencies were doing their site visits.
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Implemented new policies and educated staff on changes.
- Coordinated continuing education opportunities for staff members to stay current on industry advancements and best practices.
- Set up educational programs for clinical staff to enhance skills and knowledge.
- Conducted regular performance assessments and provided constructive feedback to staff members, promoting high-quality service delivery.
REGISTERED NURSE/OFFICE MANAGER/MEDICAL ASSISTANT
ASSOCIATES IN FAMILY MEDICINE
10.1996 - 10.2017
- I worked as a Medical Assistant for 14 years
- I then opened the Windsor Office as the office manager
- I returned to school to obtain my ADRN and continued working in the Urgent Care
- After graduating school, I continued to work for the Urgent Care as well as began my career as an RN in the Emergency Department at UCHealth.
Education
BSN – Cum Laude -
South University
02.2024
ADN RN -
College America Denver Campus
12.2012
Skills
- Incident Reporting
- Incident Investigation
- Root Cause Analysis
Certifications and Awards
- BLS - current
- Employee of the Month – UCHealth Emergency Department 12/2014
- Nightingale Award – College America Denver, CO 12/2012
Timeline
Clinical Quality Safety Specialist, RN
UCHEALTH
11.2018 - Current
CLINICAL QUALITY SPECIALIST, RN
UCHEALTH
09.2016 - 11.2018
Clinical Coordinator of nursing, RN
UCHEALTH
02.2013 - 09.2016
REGISTERED NURSE/OFFICE MANAGER/MEDICAL ASSISTANT
ASSOCIATES IN FAMILY MEDICINE
10.1996 - 10.2017
BSN – Cum Laude -
South University
ADN RN -
College America Denver Campus
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