Sara Glynn

• Cultivated warm relationships with regular customers.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Greeted new customers, discussed specials, and took drink orders.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
• Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
• Elevated the guest experience by anticipating their needs proactively throughout their visit.
• Established rapport with regular customers, fostering loyalty through exceptional service.
• Streamlined order-taking process, using mobile POS devices to reduce wait times and improve accuracy.
• Served food and beverages promptly with focused attention to customer needs.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
• Answered customers' questions, recommended items, and recorded order information.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Tip certified

• Provided friendly, courteous service to create memorable moments for guests.
• Cleaned and organized kitchen stations to promote team efficiency.
• Collaborated with team members to execute seamless catering events for clients.
• Coordinated closely with other staff members during events for smooth service delivery.
• Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
• Maintained flexible work schedule to meet event needs.
• Offered excellent customer service, addressing client concerns promptly and professionally.
• Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
• Delivered catered food and supplies to facility for on-time set-up.
• Enhanced customer satisfaction by providing exceptional catering services at various events.
• Created visually appealing buffet displays that attracted positive attention from event attendees.
• Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
• Set up and broke down event spaces efficiently, ensuring timely completion of tasks while minimizing disruption to guests.
• Arranged furniture and added decorations to assist in setting up for catering events.
• Pushed, pulled and transported large loads and objects.
• Lifted and carried heavy materials.
• Prepared sandwiches, salads and other specialty items according to customer specifications.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Assisted in setting up and breaking down kitchen stations.
• Loaded dishes, glasses and tableware into dishwashing machines.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Answered questions about store policies and addressed customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Responded promptly to requests for assistance, spills and customer inquiries.

• Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
• Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
• Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
• Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Followed pet care instructions for dietary needs and medication regimens.
• Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
• Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
• Communicated professionally with pet owners via phone, email, and text.
• Exercised animals regularly with walks and rigorous play activities.
• Gave animals proper attention to promote secure environment in owner's absence.
• Prepared food and water following instructions from pet owners.
• Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
• Streamlined booking process using online scheduling software to improve efficiency and accessibility for clients seeking appointments or consultation calls.
• Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
• Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
• Increased client retention rate through excellent communication skills and genuine love for animals.
• Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
• Monitored animals for behavioral problems and signs of health issues.

• Drove safely and obeyed traffic laws to avoid accidents and injuries.
• Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
• Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
• Arrived on time to customer appointments.
• Increased customer loyalty with excellent communication skills and a professional demeanor.
• Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
• Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
• Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
• Followed road rules to protect passengers and prevent accidents.

• Assisted in event setup and teardown, ensuring a smooth transition between functions.
• Provided friendly, courteous service to create memorable moments for guests.
• Enhanced guest experience by providing exceptional service during catered events.
• Maintained flexible work schedule to meet event needs.
• Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Cleared dishes and glassware quickly following each course.
• Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
• Processed customer transactions promptly, minimizing wait times.
• Provided exceptional customer service, resulting in increased client retention and loyalty.
• Placed orders for customer checks and verified starting numbers.
• Identified sales opportunities and referred customers to branch partners in financial services.
• Assisted customers with banking needs and inquiries.
• Educated customers on online banking and mobile banking applications.
• Referred customers to other banking departments for specialized services.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Processed orders and sent to kitchen employees for preparation.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

My responsibilities here were the same as for the Friendly's in Haverhill, MA