Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic
Sara Gobilard

Sara Gobilard

Salt Lake City,UT

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Team Member

Cafe Zupas
11.2023 - Current
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Prepared food orders, cooking on grill and operating fry station.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Cultivated warm relationships with regular customers.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
  • Contributed to restaurant''s reputation for excellent food quality by adhering to strict food safety guidelines during preparation processes.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
  • Supported sales efforts by suggestively upselling food items and increasing check averages.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain a positive reputation.
  • Bussed and reset tables to keep the dining room and work areas clean.

Cashier

Rancheritos
04.2022 - 02.2024
  • Greeted customers entering the store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Cashier

Chick Queen
10.2021 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • I did the work of three people, such as preparing sauces, salads, rice, cleaning, organizing that all the food was presentable, answering calls, checking out, delivering orders to eat in and take away.

Secretary

American English School
04.2021 - 11.2021
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
  • Improved document processing times by implementing digital archiving systems and reducing paper waste.

Education

Associate in Arts (A.A.) in Generals -

Columbia College
Columbia, SC

Digital Content Creation -

Ensign College
95 N 300 W, Salt Lake City, UT 84101

Skills

  • Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area
  • Committed to helping customers find what they need and providing a pleasant experience
  • Motivated worker experienced in the restaurant industry
  • Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately
  • Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment
  • Time Management Skills
  • Excellent Memory
  • Bilingual
  • Fast learner
  • Good listener
  • Effective
  • Good with people
  • Demonstrated excellent customer service skills when dealing with client inquiries
  • Communicated product features, advantages, and benefits to customers
  • Developed and maintained relationships with customers to ensure repeat business
  • The ability to learn quickly
  • Fast and productive over time
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Maintained cleanliness of the checkout area by cleaning counters, shelves, and windows
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Answered incoming calls promptly and professionally, routing messages as needed
  • Answered telephones to give information to callers, take messages, or transfer calls
  • Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Google Calendar
  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Taking Orders
  • Cleanliness standards
  • Food Preparation
  • Order Taking
  • Cash handling expertise
  • Food safety knowledge
  • Kitchen Support
  • Verbal and written communication
  • Guest experiences
  • Supply Restocking
  • Food presentation
  • Operational standards
  • Food safety measures
  • Kitchen cook lines
  • Menu Memorization
  • Upselling strategies
  • Table Setting
  • Hospitality service expertise
  • Service prioritization

Certification

Utah Food Handler Permit

Personal Information

Title: Server

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Restaurant Team Member

Cafe Zupas
11.2023 - Current

Cashier

Rancheritos
04.2022 - 02.2024

Cashier

Chick Queen
10.2021 - 04.2022

Secretary

American English School
04.2021 - 11.2021

Associate in Arts (A.A.) in Generals -

Columbia College

Digital Content Creation -

Ensign College

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Sara Gobilard