Sara Goddard

Assisted loan officers in pre-qualifying borrowers by collecting financial documents and providing detailed analysis of client financial data. Acted as the primary point of contact for clients, providing timely updates on loan application status and addressing questions or concerns throughout the process. Managed loan officer CRM system to ensure proactive correspondence to all prospects and active clients. Prepared loan document disclosures to ensure compliance with all relevant regulations. Submitted loan files to underwriters and ensured timely resolution of any conditions or discrepancies. Verified borrower eligibility with federal and state regulations, including FHA, VA, and conventional loan guidelines.

Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions. Managed a high-volume pipeline of loans, including but not limited to employee loans with highly sensitive company information. Consistently meeting deadlines and maintaining accuracy in documentation. Assisted in training junior loan processors, resulting in increased productivity across the team. Evaluated approvals against established bank and government lending standards. Collaborated with underwriting team to ensure accurate risk assessment and appropriate loan approvals.

Managed the loan application process by gathering and reviewing borrower documentation for President of local branch. Communicated with borrowers, underwriters, and third party vendors to facilitate the progression of loans through closing. Provided support to region by processing overflow files. Conducted in-person consultations with borrowers. Scheduled and managed loan officer appointments. Managed administrative tasks such as filing, answering calls, and sending correspondence for loan officers.

Accountable for loading loans through LaserPro from DecisionPro, CLS, and nCino. Provide maintenance in the Booking & Funding Department. Process loans and extensions in a fast paced environment, while maintaining 97% quality rate of accuracy. Consult with underwriters, CDP, and lenders to guarantee compliance with all federal and state regulations. Responsible for balancing general ledger accounts through debits and credits as needed. Experienced in banking software, such as FIS Insight, Vision Content, and MortgageBot. Well informed with TRID loans and attorney prepared documents.