Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sara Gonzalez

Miami,FL

Summary

  • Dynamic professional with a proven track record at ICare Behavior Services, excelling in data analysis and compassionate client care. Adept at fostering team collaboration and enhancing patient outcomes through effective communication and innovative problem-solving. Committed to delivering high-quality service and improving health education for clients.

Overview

6
6
years of professional experience

Work History

Our Services 4 YOU

Staff person
Miami, FL
04.2025 - Current
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Operated equipment and machinery according to safety guidelines.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Updated and maintained databases with current information.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments to make the workplace more productive.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Identified needs of customers promptly and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Miracles Home Care Corp

Home Health Aid
Miami, FL
10.2024 - Current
  • Educated patients and families on health care needs, conditions, and options.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Checked patients' pulse, temperature and respiration.
  • Planned optimal meals based on established nutritional plans.
  • Delivered high level of assistance with cooking, meal preparation, and shopping.
  • Documented patient status and reported changes in care needs.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
  • Helped client with medication self-administration.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Documented care provided and submitted notes to supervisor.

ICare Behavior Services

Client coordinator // Human Resource
Miami, FL
07.2022 - 12.2024
  • Organized team building activities to foster collaboration among staff members.
  • Developed compensation packages that are competitive yet cost effective for the organization.
  • Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
  • Helped with employee transfers and referrals.
  • Developed employee orientation and training programs for new hires.
  • Aligned HR policies with federal and local regulations.
  • Scheduled meetings with employees to address concerns and grievances.
  • Created job postings, tracked applicants and maintained applicant database.
  • Developed and implemented recruitment strategies to attract qualified candidates.
  • Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
  • Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
  • Conducted background checks and reference checks of prospective employees.

ICare Behavior Services

Home Health Aid
Miami, FL
07.2023 - 11.2024
  • Maintained records of patient care, progress or problems to report and discuss observations.
  • Documented patient status and reported changes in care needs.
  • Delivered high level of assistance with cooking, meal preparation, and shopping.
  • Planned optimal meals based on established nutritional plans.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
  • Checked patients' pulse, temperature and respiration.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Improved patient outlook and daily living through compassionate care.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Managed patient transportation and appointment scheduling.
  • Educated patients and families on health care needs, conditions, and options.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Helped client with medication self-administration.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Assisted with client personal care needs to foster independence and well-being.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Assisted clients with bathing, dressing, and incontinence care.
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.

CREDITO 786 Credit Repair

Analista
Miami, FL
11.2019 - 01.2022
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Operated equipment and machinery according to safety guidelines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

  • Computed purchases and received and processed cash or credit payment.
  • Described merchandise and explained use, operation and care.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Greeted customers to determine wants or needs.
  • Recommended, selected and located merchandise based on customer desires.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Education

High School Diploma -

Christian Academy High School
Miami, FL
01-2016

Skills

  • System analysis
  • Data analysis
  • Database management
  • Nutritional planning
  • Patient care
  • Customer service
  • Computer skills
  • Effective communication
  • Team collaboration
  • Compassionate client care
  • Problem solving
  • Personal hygiene assistance
  • Health education
  • Care plan adherence
  • Care plan assessment
  • Meal preparation
  • Nutritional meal preparation
  • Infection control

References

References available upon request.

Timeline

Our Services 4 YOU

Staff person
04.2025 - Current

Miracles Home Care Corp

Home Health Aid
10.2024 - Current

ICare Behavior Services

Home Health Aid
07.2023 - 11.2024

ICare Behavior Services

Client coordinator // Human Resource
07.2022 - 12.2024

CREDITO 786 Credit Repair

Analista
11.2019 - 01.2022

High School Diploma -

Christian Academy High School
Sara Gonzalez