Sara Gonzalez

• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Processed memberships and payments accurately, ensuring compliance with company policies.
• Kept front desk and lobby clean, clutter-free, and orderly to present an attractive atmosphere.
• Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
• Monitored check-ins to identify delinquent accounts and collect payments.

• Facilitated student engagement programs to enhance campus community involvement.
• Developed promotional materials for events, increasing participation through effective marketing.
• Collaborated with faculty to address student concerns and foster a supportive educational environment.
• Coordinated campus-wide events promoting cultural awareness, inclusivity, and diversity.
• Assisted in the set-up and take-down of on campus events

• Supervised daily gym operations, maintaining equipment availability and cleanliness to enhance member experience.
• Oversaw front desk operations, facilitating member check-ins, addressing billing inquiries, and delivering excellent customer service.
• Supervised daily gym operations, ensuring safety and cleanliness standards were consistently met.
• Trained new staff on equipment usage and facility protocols, fostering a collaborative team environment.
• Assisted in scheduling fitness classes and coordinating events to enhance community engagement.

• Processed customer transactions accurately using point-of-sale systems.
• Maintained cleanliness and organization of checkout area for efficient operations.
• Conducted inventory checks to support stock management efforts in-store.
• Greeted customers entering store and responded promptly to customer needs.

• Supervised kids ages 3-14. Facilitated various activities for children, including art, swimming, and games. e., art, swimming, games.
• Collaborated with staff to create a safe and inclusive camp environment for all participants.
• Monitored camper behavior, providing guidance and conflict resolution when necessary.

• Monitored all riders to follow safety regulations and confirmed that all harnesses were put on appropriately.
• Coordinated daily operations, ensuring efficient workflow and resource allocation.
• Trained new staff on operational procedures and best practices for efficiency.

• Attended SUNY Cortland in the fall semester (freshman year of 2024), studied Business
• GPA: 3.6 ~ fall freshman semester
• Dean's List fall 2024
• Returning for my junior and senior years

Graduated from Ulster Community College for Business Administration

• Dean's List [2025,2026]
• 3.7 GPA

• High honor roll throughout all 4 years
• Number 8 class rank
• In the National Honor Society and the Spanish National Honor Society
• GPA: 96
• Participated in girls' varsity soccer all 4 years, captain senior year
• Participated in girls' track and field junior and senior years
• Boys basketball assistant manager