Sara Grant
Brooklyn,NY
Summary
Experienced food service and administrative support professional with over a decade of expertise in customer service and organizational efficiency(. Proficiency in accounting, data entry, and inventory management, with a strong ability to adapt to new technologies. Enhancing teamwork and service quality through effective communication and coordination, aiming to leverage skills for continued success in dynamic environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE CASHIER
Super Burrito
01.2024 - Current
- Providing excellent customer service in a fast-paced environment.
- Streamline online order coordination, enhancing efficiency between kitchen and delivery apps.
- Processing credit card and cash transactions.
- Coordinating online deliveries between the kitchen and various food delivery applications.
- Quickly adapting to new technology and protocol of delivery applications.
- Ensuring adequate production of materials to fulfill online and in-store orders.
- Developed and managed relationships with customers to increase customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
DENTAL RECEPTIONIST
Dr. Eannaccone Matthew J DDS (Dental Practice)
08.2023 - 12.2023
- Appointment/Calendar Manager.
- Dental Insurance Claims Processing.
- Processing client credit card transactions.
- Meet and greet clients, professional and friendly phone manner.
- Dental terminology proficiency.
- Providing excellent customer service and thoughtful interpersonal communication skills.
- Managing Patient Records, Data Entry.
BARTENDER AT 169 BAR
Chinatown
06.2021 - 04.2023
- Efficiently served high-demand drinks, ensuring customer satisfaction during peak hours.
- Knowledge of beer/wine/spirits, drink recipes and preparation.
- Managed transactions with accuracy using POS Square System, enhancing financial reliability.
- Collaborated with team to boost service speed, elevating overall quality.
- Provided friendly service, creating a welcoming atmosphere for patrons.
- Enhanced memory skills to swiftly process complex orders, improving service efficiency.
BARTENDER AT THE BROADWAY
The Broadway (Music Venue/Main Bar)
08.2021 - 01.2023
- Setup bar before musical performances, maintained an organized and clean bar area
- High Volume Experience
- Cash Handling and processed credit card transactions/utilized POS Toast system
- Verified legal drinking age during all age shows
- Responsible alcohol service
- Friendliness, communication during performances, multitasking
BARTENDER AT WELCOME TO THE JOHNSONS
Welcome to the Johnsons
06.2019 - 04.2013
- Efficiently served high-demand drinks, providing excellent customer service and satisfaction.
- Inventory Management Skills, conducted regular inventory counts on a weekly basis.
- Attention to detail in recording inventory data.
- Knowledge of beer/wine and spirits.
- Communication and listening skills, problem solving, responsible alcohol service.
- Cash handling and credit card transactions/utilized POS Clover system.
- Received, verified, and organized liquor/beer/bar supply deliveries.
- Maintained Operations/adhered to changing guidelines during Pandemic.
BARTENDER AT THE JOHNSONS
The Johnsons
06.2019 - 04.2013
- Efficiently served high-demand drinks, providing excellent customer service and satisfaction.
- Inventory Management Skills, conducted regular inventory counts on a weekly basis.
- Attention to detail in recording inventory data.
- Knowledge of beer/wine and spirits.
- Communication and listening skills, problem solving, responsible alcohol service.
- Cash handling and credit card transactions/utilized POS Clover system.
- Received, verified, and organized liquor/beer/bar supply deliveries.
- Maintained Operations/adhered to changing guidelines during Pandemic.
SERVER AT EL CORTEZ
El Cortez
09.2016 - 08.2019
- High Volume Experience
- Friendly prompt service, coordinating beverage and food delivery
- Knowledge of menu items
- Organized seating and overall floor plan
- Friendliness and accommodating to guests
- Processed Credit Card Transactions/cash handling and management/utilized POS Aloha system
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
ACCOUNTING ADMINISTRATOR AT SPAFINDER WELLNESS
SpaFinder Wellness
03.2012 - 03.2013
- Conveyed pertinent financial information to the CFO, VP of Finance, and VPs of other departments.
- Proficient in salesforce, communicated financial information to sales teams.
- Regularly consulted with IT in assessing suitable technologies and creating accounting automation systems.
- Client handling for all billing inquiries, maintaining client relations.
- Billing for all partners/corporate orders using commerce transaction processing systems.
- Proficient in Quickbooks to accomplish invoicing, billing, generating financial reports.
- Maintaining financial records and inputting data.
- Researched client history with Spafinder using Salesforce
- Public Relations for the Corporate Wellness Committee; Portfolio: obtaining corporate discounts at local food vendors for SpaFinder employees
SOCIAL MEDIA/ONLINE CONTENT WRITER
Professional Organization of Women in the Arts
08.2011 - 12.2011
- Created/Wrote copy for organization’s master blog.
- Led planning and execution for all promotions via social media outlets.
- Contacted/interviewed business leaders for organizations blog content.
- Voice Recorded, transcribed, photographed and posted event content online.
- Drafted proposals for corporate sponsorship
Education
Hospitality and Tourism Management Certificate -
Florida Atlantic University
08.2025
Bachelor of Fine Arts - Social Psychology
Sarah Lawrence College
Bronxville, New York05.2011
Sarah Lawrence in Florence - Humanities, Anthropology, Print Making
Sarah Lawrence College
06.2011
Il Bisonte - Print Making
International School for Graphic Arts/Design
06.2011
Skills
Client support
Prioritization and scheduling
In-depth product knowledge
Detail-oriented data management
Account relationship development
Point of sale system management
Proficient in task management
Skilled in Microsoft Office tools
Proficient in QuickBooks
Salesforce proficiency
Professional phone communication
Collaborative team development
Financial statement reconciliation
Certification
Registered Yoga Teacher (RYT-200) -Yoga Alliance
CHILDCARE EXPERIENCE
Provided childcare for 3 families in Manhattan and Brooklyn from April 2013 to June 2019. Taught yoga to elementary school students in several public schools in Bedstuy and Bushwick, Brooklyn.
Timeline
CUSTOMER SERVICE CASHIER
Super Burrito
01.2024 - Current
DENTAL RECEPTIONIST
Dr. Eannaccone Matthew J DDS (Dental Practice)
08.2023 - 12.2023
BARTENDER AT THE BROADWAY
The Broadway (Music Venue/Main Bar)
08.2021 - 01.2023
BARTENDER AT 169 BAR
Chinatown
06.2021 - 04.2023
BARTENDER AT WELCOME TO THE JOHNSONS
Welcome to the Johnsons
06.2019 - 04.2013
BARTENDER AT THE JOHNSONS
The Johnsons
06.2019 - 04.2013
SERVER AT EL CORTEZ
El Cortez
09.2016 - 08.2019
ACCOUNTING ADMINISTRATOR AT SPAFINDER WELLNESS
SpaFinder Wellness
03.2012 - 03.2013
SOCIAL MEDIA/ONLINE CONTENT WRITER
Professional Organization of Women in the Arts
08.2011 - 12.2011
Bachelor of Fine Arts - Social Psychology
Sarah Lawrence College
Sarah Lawrence in Florence - Humanities, Anthropology, Print Making
Sarah Lawrence College
Il Bisonte - Print Making
International School for Graphic Arts/Design
Hospitality and Tourism Management Certificate -
Florida Atlantic University
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