Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sara Greenlaw

Senior WordPress Developer
Auburn,ME

Summary

Enthusiastic WordPress Developer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.

Overview

1
1
Certification
15
15
years of professional experience

Work History

Senior WordPress Developer

BrandiD
Pittsburgh, PA
10.2018 - Current
  • Collaborated with clients from initial website concept to finished deliverable.
  • Collaborated with clients, design team, and project managers to understand project scope and offer elegant, creative and scalable solutions.
  • Collaborated with lead designer and project manager on project specifications, strategy and execution to build new WordPress pages and update existing ones.
  • Led the WordPress development team as Subject Matter Expert and primary point-of-contact for project management staff.
  • Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
  • Wrote clean, clear and well-tested code for various projects such as WooCommerce sites, membership sites and learning management sites.
  • Leveraged strong understanding of WordPress core to manipulate admin and theme components.
  • Installed required plugins and additional coding to fit final design and functionality requirements.
  • Delivered quality WordPress websites that met coding standards and cross-browser compatibilities.
  • Responded to and corrected issues preventing business or customer use of site or features.
  • Provided timely resolution to reported website problems by integrating new solutions into existing platforms.

WordPress Developer

Freelancer
Auburn, ME
01.2012 - 10.2018

Assistant Customer Service Manager

Hannaford
Auburn, ME
06.2004 - 06.2010
  • Effectively supervised staff of 30+ personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Monitored metrics and developed actionable insights to improve efficiency and performance.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.

Education

Worked Towards A Degree in - Business

University of Southern Maine
Portland, ME

Skills

    WordPress

undefined

Certification

Foundations of Project Management Certificate

Timeline

Foundations of Project Management Certificate

05-2021

Senior WordPress Developer

BrandiD
10.2018 - Current

WordPress Developer

Freelancer
01.2012 - 10.2018

Assistant Customer Service Manager

Hannaford
06.2004 - 06.2010

Worked Towards A Degree in - Business

University of Southern Maine

Similar Profiles

CREATE PROFILE
Sara GreenlawSenior WordPress Developer