Sara Gutierrez
Phoenix,AZ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Warehouse Associate
Re-bath
Phoenix, AZ
11.2021 - Current
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Assembled and filled more than 8 shipments per day and prepared all shipping documentation.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Compared received packages against shipping documents.
- Prepared orders for shipment by picking, packing and labeling merchandise.
Food Runner
Top Golf
Glendale , AZ
04.2021 - 11.2021
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cultivated warm relationships with regular customers.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Organized and replenished supplies at food stations to optimize team performance.
- Assisted customers with carry-out service.
Cashier
Fashion Retail
Phoenix , Arizona
08.2019 - 12.2019
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases and locate items.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Processed customer refunds and exchanges according to established guidelines.
- Worked flexible schedule and extra shifts to meet business needs.
Assistant Manager
Family Dollar
Phoenix , Arizona
02.2018 - 03.2020
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored security to protect employees, customers and property.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Developed strategy to increase sales and drive profits.
Education
High School Diploma -
Copper Canyon High School
Glendale, AZ 08.2014 - 05.2018
Associates - Computer Science
Maricopa Community Colleges - Phoenix College
Phoenix, AZ 01.2019 - Current
Skills
Leadership and team building
Timeline
Warehouse Associate
Re-bath
11.2021 - Current
Food Runner
Top Golf
04.2021 - 11.2021
Cashier
Fashion Retail
08.2019 - 12.2019
Associates - Computer Science
Maricopa Community Colleges - Phoenix College
01.2019 - Current
Assistant Manager
Family Dollar
02.2018 - 03.2020
High School Diploma -
Copper Canyon High School
08.2014 - 05.2018