Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sara HAIL

Sara HAIL

Osceola,MO

Summary

Skilled Camp Host with background managing campgrounds, coordinating activities and ensuring guest satisfaction. Strengths include outstanding customer service skills, conflict resolution abilities, and knowledge of camp operations. Previous work has shown significant positive impact on campground atmosphere and guest experiences.

Enthusiastic and knowledgeable Camp Host skilled in running fun camp experiences. Offers extensive background in environments, handling organizational needs, and activity plans. Dependable in resolving disputes and exceeding guest expectations.

Motivated professional delivering positive experiences to guests of all ages. Adept at safely managing ride operations. Customer service-driven and considered punctual, reliable employee.

Friendly Recreation Attendant with commitment to delivering excellent customer service. Skilled at ride loading and unloading to maintain seamless operations. Offering excellent active listening and safety oversight skills.

Overview

34
34
years of professional experience

Work History

Camp Host/Camp Host/Head Custodian

Vista Recreation
Bellvue , Colorado
04.2024 - Current
  • Provided campers with safety information and rules for the facility.
  • Enforced camp rules for protection of guests and staff.
  • Coordinated business needs such as paperwork, payments and tracking reports.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
  • Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
  • Conducted regular inspections of equipment such as playgrounds or pools.
  • Handed out fliers and announced information to patrons to generate interest in new attractions and rides.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Reported any issues or incidents to management promptly.
  • Performed daily maintenance tasks such as cleaning bathrooms, showers, and common areas.
  • Explained campground layout and directed guests to campsites.
  • Assisted with minor repairs around the facility when needed.
  • Handled messes, security and medical issues promptly to maintain guest confidence.
  • Responded to customer inquiries by phone or email in a timely manner.
  • Developed relationships with local vendors to secure discounts on supplies.
  • Inspected campsites to ensure they were in compliance with regulations.
  • Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
  • Adhered to all state health department guidelines regarding sanitation standards.
  • Managed camper reservations, collected fees, and issued receipts.
  • Handled emergencies according to established procedures.
  • Mediated disagreements and affiliated positive communication to keep experiences enjoyable for guests.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Assisted campers with check-in process, including paperwork, payment, and assigning campsites.
  • Greeted campers and provided them with information about the facility and amenities.
  • Directed traffic flow during peak times at the campground.
  • Ensured that all visitors followed safety protocols while on site.
  • Stocked supplies such as firewood and ice for sale to customers.
  • Maintained records of visitor registrations and payments accurately.
  • Maintained updated knowledge through continuing education and advanced training.
  • Completed routine maintenance and repair.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Identified needs of customers promptly and efficiently.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Operated equipment and machinery according to safety guidelines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed household errands and other essential duties.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.

School Bus Driver

First Student Transportation
Osceola, MO
08.1990 - Current
  • Reported inappropriate and disruptive student behaviors to school administration.
  • Safely and patiently escorted small children across roads.
  • Communicated effectively with parents regarding student transportation issues.
  • Reported accidents, hazards or transportation delays using mobile two-way radios.
  • Performed pre-trip inspections of the bus according to established procedures.
  • Performed work assignments according to instructions received.
  • Followed all safety protocols when transporting students with special needs or disabilities.
  • Reported delays, accidents or other traffic and transportation situations to supervisor.
  • Transported students and teachers on school activity trips while exercising responsible leadership.
  • Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Kept up-to-date on changes in local roads, traffic patterns, and construction projects that may affect routes or schedules.
  • Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
  • Attended staff meetings and training sessions regularly for professional development purposes.
  • Ensured compliance with state and federal transportation regulations.
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Promoted good public relations by responding courteously to inquiries from parents or members of the community.
  • Operated bus safety lighting to increase safety during bus stop boarding and departing.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
  • Assisted passengers in evacuation of bus in case of emergency.
  • Responded quickly in emergency situations by taking appropriate actions.
  • Operated motorized ramps and lifts to assist special needs students.
  • Reported accidents and completed required reports.
  • Monitored student behavior on the bus and enforced rules consistently.
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Maintained order among passengers and explained safety rules and hazards.
  • Inspected student's passes prior to boarding the bus.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Read maps and followed written or verbal driving directions.
  • Regulated environmental controls for student comfort.
  • Reported bus malfunctions or repairs needed.
  • Learned and followed school transportation procedures.
  • Acquired and maintained certification in basic first aid and CPR.
  • Assisted with loading and unloading of passengers as needed.
  • Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
  • Reported student behavior incidents promptly to the appropriate personnel.
  • Prepared reports that stated total number of students, hours worked or mileage.
  • Made small repairs to vehicles for safe operations when necessary.
  • Regulated heating, lighting and ventilation systems for passenger comfort.
  • Transported students to school in a timely manner while keeping assigned route schedule.
  • Complied with district policies and procedures concerning student discipline.
  • Maintained order and discipline on bus to prevent accidents or injuries.
  • Provided safe and reliable school bus transportation service on fixed routes.
  • Cleaned and sanitized bus interiors to lessen germ spread.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.
  • Ensured safety of students by following all traffic laws and regulations.
  • Performed routine bus maintenance and cleaning for ideal condition.
  • Demonstrated knowledge of first aid techniques in order to provide basic medical care if necessary.
  • Developed positive relationships with students through friendly interactions.
  • Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
  • Completed day-to-day duties accurately and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

GED -

Osceola High Schools
Osceola, MO
08-1989

Skills

  • Guest services
  • Roverpass
  • Record keeping
  • Campground maintenance
  • Conflict resolution
  • Relationship building
  • Outdoor skills
  • Guest relations management
  • Environmental awareness
  • Customer service
  • Groundskeeping
  • Hand tools
  • Time management
  • Self motivation
  • Technical proficiency
  • Customer assistance
  • Quick decision making
  • Cash handling
  • Positive attitude
  • Interpersonal skills
  • Microsoft Excel
  • Physical strength
  • Emergency preparedness
  • Professionalism
  • Time management abilities
  • Employee training
  • Stress management
  • Interpersonal communication
  • Safety guidelines
  • Emergency evacuation
  • Equipment inspection
  • Food service
  • Sales
  • Guest relations
  • Data entry
  • Adaptability
  • Rules compliance
  • Attention to detail
  • Public speaking
  • Teamwork
  • Organizational skills
  • Team building
  • Energy and enthusiasm
  • Computer literacy
  • Inventory management
  • Bank deposits
  • Goal setting
  • Policy compliance
  • Safety compliance
  • Reliability
  • First aid and CPR
  • Salesmanship
  • Crowd management
  • Issue resolution
  • Flexible schedule
  • Materials distribution
  • Team collaboration
  • Entertainment Skills
  • Safety inspections
  • Customer service expertise
  • Equipment operation
  • Risk assessment
  • Inventory control
  • Maintenance skills

Timeline

Camp Host/Camp Host/Head Custodian

Vista Recreation
04.2024 - Current

School Bus Driver

First Student Transportation
08.1990 - Current

GED -

Osceola High Schools

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Sara HAIL