Sara Hanson
Mantorville,Minnesota
Summary
Knowledgeable Finance/Office Administrator adept at managing accounts payable and receivable, as well as providing payroll, reporting and audit support. Highly detail-oriented and organized with excellent planning and communication skills. Strong multitasker and problem-solver excels in fast-paced business support positions.
Overview
19
19
years of professional experience
Work History
Financial/Office Administrator
Service Solutions Center
03.2020 - Current
- Reconciled accounts, investigated variances, and corrected discrepancies.
- Managed company bank, credit card, and line of credit accounts, ensuring audit readiness.
- Managed all aspects of the invoicing process, ensuring accuracy and timely delivery.
- Prepared bi-weekly payroll for 40-50 employees and maintained associated files.
- Processed new hires documentation.
- Managed expense tracking, personnel vouchers, and optimized financial procedures.
- Tracked inventory levels for 15-20 clients and processed orders.
- Tracked inventory levels for 2 shop locations.
- Updated daily transaction records for payroll and billing administration.
- Posted receipts and deposits for standard bookkeeping.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Input financial data and generated reports using Quickbooks Online.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
HouseKeeper
Double Tree Hotel
02.2011 - 03.2020
- Cleans and stocks assigned rooms/suites to meet established cleanliness and quality standards.
- Makes beds, cleans rooms (bathroom, bedroom, sitting room, etc.), dusts, vacuums, washes windows/tracks, reports maintenance deficiencies and removes trash, dirty linens, towels and used amenities from rooms/suites.
- Checks, stocks and transports supply cart.
- Conducts visual inspection of room/suite prior to completion.
Realtor
Coldwell Banker Burnet
10.2015 - 07.2017
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Computer Tech
Computer Smartz
02.2009 - 09.2012
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Recommended new and replacement hardware and software purchases.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Information Technology Support Specialist
Red Wing School District
05.2007 - 02.2009
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Documented support interactions for future reference.
- Monitored systems in operation and quickly troubleshot errors.
- Configured hardware and granted system permissions to new employees.
- Offered assistance in implementing and developing training programs.
Sales Administrative Assistant
St. James Hotel
11.2007 - 05.2008
- Responsible for sales manual file organization and consistency.
- Design Menus/flyers/mailings/e-mail blasts for promotions, wedding candidates and corporate candidates and much more.
- Responsible for maintaining sales collateral materials, inventory, storeroom, and ordering additional supplies with approval.
- Maintaining and updating all the material for packets (tour, corporate, association, weddings, and social etc.) Comply reports as needed through Maestro's Sales and Excel spreadsheets for monthly reports.
- Provides replacement support for other administrative support people during their absence.
- Maintained general and media mailing lists and duplicating and maintaining inventory of up-to-date press materials and press kits.
- Data Base Management for Weddings, Tour group, All Tradeshows, Corporate Group and MN Meeting & Events.
Guest Service Desk
Menards
05.2006 - 11.2007
- Communicated with customers on Return/defective products.
- Provide answers to question for customers, and cash handling.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
Assistant Manager
Family Dollar
03.2005 - 01.2006
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
Plum City High School
Plum City, WIMicrocomputer Support Specialist -
Minnesota State College Southeast Technical
Red Wing, MN05.2008
Skills
- Intuit QuickBooks
- Process Implementation
- Expense Tracking
- Budget Management
- Deposit Processing
- Invoice Preparation
- Payroll Support
- Willing to Learn
Timeline
Financial/Office Administrator
Service Solutions Center
03.2020 - Current
Realtor
Coldwell Banker Burnet
10.2015 - 07.2017
HouseKeeper
Double Tree Hotel
02.2011 - 03.2020
Computer Tech
Computer Smartz
02.2009 - 09.2012
Sales Administrative Assistant
St. James Hotel
11.2007 - 05.2008
Information Technology Support Specialist
Red Wing School District
05.2007 - 02.2009
Guest Service Desk
Menards
05.2006 - 11.2007
Assistant Manager
Family Dollar
03.2005 - 01.2006
Plum City High School
Microcomputer Support Specialist -
Minnesota State College Southeast Technical
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