Sara Hausladen
Prior Lake,MN
Summary
Behavioral health and human services professional with over 10 years of experience providing community-based support to adults with disabilities, complex care needs, and mental health challenges. Experience in care coordination and case-management–related functions, including informal client assessment, support plan implementation, service coordination, documentation, crisis response, and interdisciplinary collaboration. Bachelor of Arts in Psychology with extensive experience in DHS-regulated programs, person-centered planning, client advocacy, and trauma-informed practice.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Private Caregiver / Care Coordinator
In-Home Support Services (IHSS)
Prior Lake, MN
06.2020 - Current
- Provided community-based support to adults in private home settings, including safety monitoring, emotional support, and assistance with daily living.
- Conducted informal intakes and client assessments to identify needs, strengths, risks, and appropriate services.
- Served as primary point of contact for care coordination, advocacy, and communication with family members, healthcare providers, and community resources.
- Maintained accurate, timely documentation of services, changes in condition, and safety concerns.
- Applied de-escalation strategies and trauma-informed approaches to maintain client safety and dignity.
Program Coordinator
Opal Services
Eagan, MN
12.2018 - 12.2020
- Collaborated with case managers, social workers, nurses, and families to develop, implement, and review person-centered support plans (ISPs).
- Oversaw daily operations of DHS-licensed (245D) adult disability programs in compliance with Minnesota DHS regulations.
- Supervised and trained direct support staff to ensure consistent, high-quality service delivery.
- Addressed staffing issues, crisis situations, and coverage needs while maintaining client safety and continuity of care.
- Advocated for client rights, safety, and appropriate behavioral supports using trauma-informed practices.
- Participated in recruitment, onboarding, and training of Direct Support Professionals (DSPs).
Direct Support Professional
Various Organizations (Habilitative Services Inc, Episcopal Group Homes, Gondola Group Inc
Mankato, MN; Wayzata, MN; Inver Grove Heights, MN
06.2014 - 06.2018
- Supported adults with developmental disabilities, dementia, and chronic health conditions in residential and group home settings.
- Assisted with medication administration, personal care, and daily routines.
- Utilized behavioral support and de-escalation techniques to promote safety and independence.
- Maintained accurate documentation and communicated effectively with supervisors and interdisciplinary teams.
Education
Bachelor of Arts in Psychology
Metropolitan State University
Saint Paul, MN08.2025
Skills
Care Coordination & Service Linkage Community-Based & In-Home Support Client Documentation & Progress Notes Crisis De-escalation & Safety Support Person-Centered & Trauma-Informed Practice Behavioral Health Support (Foundational) Substance Use Support (Exposure) Informal Client Assessment Support Plan Implementation Interdisciplinary Team Collaboration DHS-Regulated Program Experience (245D) Mandated Reporting (MN) HIPAA Compliance Family & Provider Communication Client Advocacy Risk Awareness & Safety Monitoring
Certification
Mandated Reporter Training (Vulnerable Adults) — Certificate Number VAMR143672420250807
Timeline
Private Caregiver / Care Coordinator
In-Home Support Services (IHSS)
06.2020 - Current
Program Coordinator
Opal Services
12.2018 - 12.2020
Direct Support Professional
Various Organizations (Habilitative Services Inc, Episcopal Group Homes, Gondola Group Inc
06.2014 - 06.2018
Bachelor of Arts in Psychology
Metropolitan State University