Sara Heffner
Kutztown,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Orthodontic Assitant
Lehigh Valley Orthodontics
08.2023 - Current
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Contributed to a welcoming and professional office environment by maintaining cleanliness and adhering to all safety protocols.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Orthodontic Assistant
Exeter Orthodontics
06.2016 - 08.2023
- Attached the wiring for braces and advised patient on how to brush and floss while wearing them
- Made impressions of teeth for mouth guards and other oral fixtures
- Made preliminary impressions for study casts and occlusal registrations for mounting study casts
- Consistently followed protocols regarding quality assurance, biohazards, infection control, charting and emergencies
- Effectively operated x-ray machines
- Properly removed orthodontic bands, brackets and cement
- Provided chairside assistance by handing orthodontist their instruments during procedures.
Part Time Assistant Manager
Charming Charlie Inc.
10.2012 - 06.2016
- Opened and closed the store, which included counting cash drawers and making bank deposits
- Maintained friendly and professional customer interactions
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers
- Consulted with customers on the latest styles and trends
- Helped customers select products that best fit their personal needs
- Maintained visually appealing and effective displays for the entire store
- Offered exceptional customer service to differentiate and promote the company brand.
Education
Associate in Specialized Technology - Dental Assisting
Berks Technical Institute
Reading, PA01.2016
High School Diploma -
Ashley Ridge High School
Summerville, SC01.2012
Skills
- Impression taking
- Instrument sterilization
- Orthodontic photography
- Patient education
- Current X-Ray certification
- ITero program knowledge and Scanning
- Exam room setups
- Flexible and Adaptable
- Multitasking Abilities
- Computer Skills
Timeline
Orthodontic Assitant
Lehigh Valley Orthodontics
08.2023 - Current
Orthodontic Assistant
Exeter Orthodontics
06.2016 - 08.2023
Part Time Assistant Manager
Charming Charlie Inc.
10.2012 - 06.2016
Associate in Specialized Technology - Dental Assisting
Berks Technical Institute
High School Diploma -
Ashley Ridge High School
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