Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager

Sara Hernandez

78224,TX

Summary

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Talented at taking orders filling special requests and preparing food. Professional and calm when managing many tasks at once and helping customers. Experienced at cashing and managing the register and speaking to customers.

Overview

1
1
year of professional experience

Work History

Housekeeper/Event Setter/Waitress

Surefire Event Staffing
San Antonio, TX
07.2021 - 09.2021
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Prepared and maintained drink stations throughout catering events.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Served plated dinners with up to [Number] courses.

Crew Member

Jack In The Box
San Antonio, TX
09.2020 - 12.2020
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Brewed coffee and tea and changed out drink station syrups.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Completed milkshakes and ice cream desserts for customers.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.

Team Member

Traders Village San Antonio
San Antonio, TX
09.2019 - 10.2019
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.

Education

High School Diploma -

South San Antonio High School
San Antonio, TX
06.2022

Skills

  • Customer Service and Rapport
  • Covid Symptom Screening
  • Safe Food Handling Practices
  • Specials Promotion and Upselling
  • Customer Satisfaction
  • Event Supervision
  • Dining Room Cleaning and Upkeep
  • Plating and Presentation
  • Customer Needs Assessments
  • Food and Beverage Service
  • Cash Management
  • Team Player

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Housekeeper/Event Setter/Waitress

Surefire Event Staffing
07.2021 - 09.2021

Crew Member

Jack In The Box
09.2020 - 12.2020

Team Member

Traders Village San Antonio
09.2019 - 10.2019

High School Diploma -

South San Antonio High School

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Sara Hernandez