Summary
Overview
Work History
Education
Skills
Languages
Future Goals
References
Timeline
Generic

Sara Hernandez

Dallas,TX

Summary

Hardworking and reliable employee with strong ability in any task. Highly organized, proactive and punctual with team-oriented mentality. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated. . Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

Administrative Assistant Manager

Cinemation Design
Roanoke, TX
03.2022 - 01.2024
  • Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
  • Organized meetings, travel arrangements, conferences, and events for staff members.
  • Filled Sales and Use Taxes
  • Fabricated signs with PVC and Brushed Aluminum
  • Spray Painted
  • Office assistant
  • Drum Enclosure sales
  • Shipping agent - created boxes, packaged and mailed
  • Janitor
  • Managed 3 shops
  • CNC Shopboat
  • Advertising business for 3 months
  • Developed procedures to ensure efficient operation of the office environment including ordering supplies and equipment maintenance.
  • Organized and maintained documents, files and records.
  • Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Maintained filing systems of all documents related to department operations such as invoices, contracts, purchase orders and personnel files.
  • Managed office supplies, prepared and submitted expense reports, and maintained accurate records.
  • Answered incoming calls and emails in a timely manner while providing excellent customer service.
  • Determined staffing requirements, interviewing, hiring and training new employees.
  • Established work procedures or schedules to organize daily work of administrative staff.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Pitched in to help with office tasks during busy periods and staff absences.
  • Monitored office inventory to maintain supply levels.
  • Prepared monthly reports detailing progress on projects as well as upcoming tasks.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered products to customer locations on time.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Collaborated with others to discuss new opportunities.

Salesperson

Discount Home Warehouse
Dallas, TX
04.2021 - 03.2022
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Reset store displays for special events and seasonal merchandise changes.
  • Monitored inventory levels and placed orders as needed.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Created successful strategies to develop and expand customer sales.
  • Developed and implemented strategies to meet sales quotas.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Increased profitability and revenue by generating $[Amount] in sales.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Developed key customer relationships to increase sales.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Developed eye for detail and suggested accessories to complement purchase.
  • Identified customer needs by asking questions and advising on best solutions.
  • Gathered information from clients to create solutions that achieved business needs and desires.
  • Operated register, handled cash and processed credit card transactions.
  • Recruited, hired and trained new hires to optimize profitability.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Compiled reports on sales activity, progress towards goals, and other metrics.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Developed pricing proposals tailored to individual client requirements.
  • Achieved cost-savings by developing functional solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Salesperson

Metro by T-Mobile
Irving, TX
03.2020 - 06.2021
  • Reset store displays for special events and seasonal merchandise changes.
  • Monitored inventory levels and placed orders as needed.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Created successful strategies to develop and expand customer sales.
  • Developed and implemented strategies to meet sales quotas.
  • Operated register, handled cash and processed credit card transactions.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Understood and followed oral and written directions.

Self Checkout Cashier

Walmart
Dallas, TX
06.2020 - 09.2020
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
  • Balanced a cash drawer at the end of each shift ensuring accuracy in funds received versus items sold.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Performed opening and closing duties such as counting money in drawers or setting up registers for shift operations.
  • Communicated with other departments regarding product availability or pricing inquiries.
  • Built and maintained productive relationships with employees.
  • Welcomed customers, offering assistance to help find store items.
  • Checked personal identifications during alcohol and tobacco sales.
  • Maintained work area and kept cash drawer organized.
  • Resolved customer complaints in a timely manner following established procedure guidelines.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Education

High School Diploma -

Winfree Academy
Irving, TX
04-2020

Skills

  • Filling taxes
  • Bilingual
  • Business Correspondence
  • Administrative Management
  • Schedule Management
  • Workflow Planning
  • Report Writing
  • Data Entry
  • Scheduling and Calendar Management
  • Electronic Filing Systems
  • Planning and Prioritization
  • Attention to Detail
  • Microsoft Office
  • Mobile Technologies and Services
  • Quickbooks
  • Inventory and Supply Oversight
  • Flexible Schedule
  • Strategic Planning
  • Scheduling
  • Critical Thinking
  • Business Administration

Languages

Spanish
Professional

Future Goals

  • Powder Coater
  • Fashion Designer
  • Architect
  • Model
  • Interior Designer

References

References available upon request.

Timeline

Administrative Assistant Manager

Cinemation Design
03.2022 - 01.2024

Salesperson

Discount Home Warehouse
04.2021 - 03.2022

Self Checkout Cashier

Walmart
06.2020 - 09.2020

Salesperson

Metro by T-Mobile
03.2020 - 06.2021

High School Diploma -

Winfree Academy

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