Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
SARA HIATT

SARA HIATT

Adel,IA

Summary

Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrator

Care Initiatives
01.2023 - Current
  • Successfully managed a 56-bed nursing home facility, ensuring compliance with all federal, state, and local regulations.
  • Developed and implemented strategic plans to improve operational efficiency and resident satisfaction.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.

Business Office Manager

Care Initiatives
01.2022 - 01.2023
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

Scheduling Coordinator

Care Initiatives
01.2021 - 01.2022
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Worked with manager and supervisor to plan and coordinate production schedules.

Social Service Coordinator

Care Initiatives
01.2016 - 01.2021
  • Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
  • Identified community resources to support clients.
  • Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
  • Maintained accurate records of all client interactions, keeping detailed notes on services provided and documenting any changes in circumstances or needs.

Education

Bachelor of Arts - Human Resources Management

Buena Vista University
01.2015

Associate Of Arts - undefined

Southwestern Community College
01.2011

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Team building and leadership
  • Office management
  • Problem-solving
  • Budget management
  • Documentation and reporting
  • Decision-making

Certification

  • CNA
  • CMA
  • IHCA Executive Health Care Leadership Institute

References

  • Joanna Sempek, Care Initiatives/DON, 712-250-1198, spempek@careinitiatives.org
  • Missy Bohn, Care Initiatives/Social Service Coordinator, 515-770-6683, mbohn@careinitiatives.org

Timeline

Administrator

Care Initiatives
01.2023 - Current

Business Office Manager

Care Initiatives
01.2022 - 01.2023

Scheduling Coordinator

Care Initiatives
01.2021 - 01.2022

Social Service Coordinator

Care Initiatives
01.2016 - 01.2021

Associate Of Arts - undefined

Southwestern Community College

Bachelor of Arts - Human Resources Management

Buena Vista University