Sara Hiltz
Buffalo,NY
Summary
Quality Manager with 7 years of documented quality control success. Develops specific and measurable goals, improvements and standards to continuously and consistently improve quality and reduce and eliminate errors. Successfully audits and maintains product accuracy and timely delivery resulting in customer satisfaction. Initiates quality-related training and enforces procedural adherence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Quality Manager
Buffalo Manufacturing
04.2016 - Current
- Maintained AS9100 Quality System
- Lead internal and external quality audits
- Managed and archived quality documentation
- Improved quality processes for increased efficiency and effectiveness.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Developed and deployed production control plans and created work instructions and procedures.
Production Manager
Buffalo Manufacturing
01.2014 - 08.2016
- Sourced materials to keep up with production goals and meet customer demands.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Implemented quality improvement changes to minimize product defect rates.
- Resolved issues quickly to maintain productivity goals.
- Assessed manufacturing processes and recommended improvements to increase productivity.
Purchasing Specialist
Buffalo Manufacturing
10.2011 - 01.2014
- Maintained complete documentation and records of all purchasing activities.
- Performed monthly reconciliation of open purchasing orders.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Communicated frequently with vendors to manage orders and verify revisions on purchase orders.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
Education
Bachelor of Arts - Communications
05.2007
Skills
- Problem-Solving Ability
- Mastery of Quality Processes
- Excellent Researching Skills
- Tracking Coordination
- External Audit Support
- Team Training
- Time Management
Certification
AS9100D - Lead Auditor
Probitas Authentication Certified
4/24/2017
Timeline
Quality Manager - Buffalo Manufacturing
04.2016 - Current
Production Manager - Buffalo Manufacturing
01.2014 - 08.2016
Purchasing Specialist - Buffalo Manufacturing
10.2011 - 01.2014
SUNY At Buffalo - Bachelor of Arts, Communications
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