Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Sara Hollander

Woodbury,MN

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

35
35
years of professional experience

Work History

Factory Worker

Andersen Windows Doors
Bayport, MN
11.2021 - 08.2023
  • Operated machinery to produce parts and products according to specifications.
  • Followed safety protocols while operating equipment and handling materials.
  • Moved items between machines, conveyors and transport equipment to meet production needs.

Customer Experience Manager

Michaels Arts and Crafts
Woodbury, MN
09.2014 - 01.2021
  • Developed customer service policies and procedures to ensure a consistent and positive experience.
  • Analyzed customer feedback data to identify areas of improvement in the customer experience.
  • Created strategies to improve customer satisfaction by focusing on product quality, delivery speed, and customer service responsiveness.

Sous Chef

Sodexo Remote Sites
Eagan, MN
2001 - 2014
  • Ensured food preparation and presentation met high standards of quality and sanitation.
  • Assisted in menu development and recipe testing.
  • Coordinated ordering, receiving, storage, and distribution of food items.
  • Monitored inventory levels to ensure adequate supplies on hand.
  • Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
  • Trained new hires in proper cooking techniques and recipes.
  • Developed daily specials utilizing seasonal ingredients.

Team Leader

Silver Dog Bed and Biscuits
West St. Paul, MN
04.1990 - 09.2001
  • I was a team lead in charge of medicating dogs and cats, was in charge of doggie play groups, letting them outside for bathroom breaks and just to get some fresh air. Got the honor of meeting some local celebrities. Got the privilege to feed all the pets and work closely with there owners. I also got to medicate the pets that needed pills and insulin.
  • Conducted regular performance reviews to assess individual team member progress.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Developed strategies for problem solving and conflict resolution among team members.

Team Member

Chuck and Dons
Cottage Grove, MN
05.1988 - 09.1995
  • Assisted customers with product selection and ordering process.
  • Helped with the set up of approximately 4 or 5 new stores, but my main store was down in Cottage Grove Minnesota.

  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Answered phone calls regarding inquiries about products or services.

Education

Chef Certification - Culinary Arts

Le Cordon Bleu
Mendota, MN
04.2001

High School Diploma -

Woodbury Senior High School
Woodbury, MN
05.1990

Skills

  • Assembly and Production

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Factory Worker

Andersen Windows Doors
11.2021 - 08.2023

Customer Experience Manager

Michaels Arts and Crafts
09.2014 - 01.2021

Team Leader

Silver Dog Bed and Biscuits
04.1990 - 09.2001

Team Member

Chuck and Dons
05.1988 - 09.1995

Sous Chef

Sodexo Remote Sites
2001 - 2014

Chef Certification - Culinary Arts

Le Cordon Bleu

High School Diploma -

Woodbury Senior High School

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Sara Hollander