Sara Holst
Lake City
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Receptionist
Stewart Memorial Community Hospital
11.2009 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Direct Support Professional
Opportunity Living
08.2000 - 11.2009
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Education
High School Diploma -
Carroll High School
Carroll, IASkills
- Scheduling
- Customer Service
- Office Organization
- Cash Handling
- Departmental support
Certification
Certified Cadence Epic Trainer
Timeline
Receptionist
Stewart Memorial Community Hospital
11.2009 - Current
Direct Support Professional
Opportunity Living
08.2000 - 11.2009
High School Diploma -
Carroll High School
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