Sara Hooyman
Kaukauna,WI
Summary
Hardworking, enthusiastic employee . Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Safety-conscious School Bus Driver with 20 years in school bus transportation work and high regard for student safety. Transported local school district's students on daily routes and field trips. Excellent driving and communications skills leading to outstanding results.
Overview
19
19
years of professional experience
Work History
Commercial Laundry Attendant
Bubble Fresh Laundry Center
06.2019 - Current
- Effectively communicated with clients about special requests or preferences related to their laundry needs.
- Maintained a safe work environment, adhering to industry guidelines and regulations for chemical usage and equipment operation.
- Conducted regular maintenance on laundry equipment, prolonging its lifespan and improving overall efficiency.
- Provided exceptional customer service experiences at the point of laundry pickup and delivery, fostering positive client relationships.
- Enhanced customer satisfaction by ensuring timely and efficient laundry services.
- Helped customers with choosing appropriate cleaning cycles and techniques.
Bus Driver
Kobussen Buses, Ltd.
10.2005 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
Fast Food Team Leader
Burger King
05.2021 - 08.2021
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
- Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Processed orders on POS system and accepted cash and charge payments.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
High School Diploma -
Kaukauna High School
Kaukauna06.1994
Skills
- Problem-Solving
- Attention to Detail
- Laundry equipment operation
- Team Collaboration
- Adaptability and Flexibility
- Reliability
- Load Balancing
- Guest Relations
- Customer Service
Timeline
Fast Food Team Leader
Burger King
05.2021 - 08.2021
Commercial Laundry Attendant
Bubble Fresh Laundry Center
06.2019 - Current
Bus Driver
Kobussen Buses, Ltd.
10.2005 - Current
High School Diploma -
Kaukauna High School
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